Original Post — Direct link

I'm on PS4 :

AC Valh 3.20 / Patch : 1.2.2 installed on Internal SSD
PS4 pro CUH 7116B / FW:8.50

SSD Samsung 860 EVO : USED SPACE = between 60% to 64% (depending of the number of the daily bugs to document....)

. Old Test done the 3th May 2021
From starting Valhalla Patch 1.2.1 to having a usable Eivor = 2min 41s

 . New test today the 20th June 2021 :
From starting Valhalla Patch 1.2.2 to having a usable Eivor = 5min 01s


Patch 1.2.2 note : " Improved game performance "..... let me laught ......


almost 3 years ago - Ubi-Keo - Direct link

@azullfr I'm sorry to hear that you are experiencing longer loading times since the latest update.

Can you please go through the PS4 troubleshooting steps if you haven't already done so then try again. If the load times still seem longer I would recommend trying to uninstall then reinstall the game to see if that helps.

almost 3 years ago - Ubi-Keo - Direct link

@azullfr I'm sorry to hear that you are experiencing longer loading times since the latest update.

Can you please go through the PS4 troubleshooting steps if you haven't already done so then try again. If the load times still seem longer I would recommend trying to uninstall then reinstall the game to see if that helps.

almost 3 years ago - Ubi-Keo - Direct link

@azullfr I'm sorry to hear that you are experiencing longer loading times since the latest update.

Can you please go through the PS4 troubleshooting steps if you haven't already done so then try again. If the load times still seem longer I would recommend trying to uninstall then reinstall the game to see if that helps.

almost 3 years ago - Ubi-Keo - Direct link

Hi all,

We haven't received any other reports of issues with the loading times since the latest update, however I will still forward this onto the Assassin's Creed Valhalla team to investigate. Could you all please provide a video that shows how long it is taking for you to load into the game.

@azullFR Thanks for going through the troubleshooting provided. Reinstalling the game would be the last thing that we suggest. I understand that your bandwidth may be slow or capped, however it is something we suggest trying. I am unable to promise that this will improve the loading times.

@SteveZ_Pun Could you please go through the PC troubleshooting steps then try again to see if this helps. I would also recommend verifying the game files before you retry.

@spirantcrayon22 If you haven't already can you also go through the required troubleshooting for you console then try again and if possible try reinstalling the game.

almost 3 years ago - Ubi-Keo - Direct link

Hi all,

We haven't received any other reports of issues with the loading times since the latest update, however I will still forward this onto the Assassin's Creed Valhalla team to investigate. Could you all please provide a video that shows how long it is taking for you to load into the game.

@azullFR Thanks for going through the troubleshooting provided. Reinstalling the game would be the last thing that we suggest. I understand that your bandwidth may be slow or capped, however it is something we suggest trying. I am unable to promise that this will improve the loading times.

@SteveZ_Pun Could you please go through the PC troubleshooting steps then try again to see if this helps. I would also recommend verifying the game files before you retry.

@spirantcrayon22 If you haven't already can you also go through the required troubleshooting for you console then try again and if possible try reinstalling the game.

almost 3 years ago - Ubi-Keo - Direct link

Hi all,

We haven't received any other reports of issues with the loading times since the latest update, however I will still forward this onto the Assassin's Creed Valhalla team to investigate. Could you all please provide a video that shows how long it is taking for you to load into the game.

@azullFR Thanks for going through the troubleshooting provided. Reinstalling the game would be the last thing that we suggest. I understand that your bandwidth may be slow or capped, however it is something we suggest trying. I am unable to promise that this will improve the loading times.

@SteveZ_Pun Could you please go through the PC troubleshooting steps then try again to see if this helps. I would also recommend verifying the game files before you retry.

@spirantcrayon22 If you haven't already can you also go through the required troubleshooting for you console then try again and if possible try reinstalling the game.

almost 3 years ago - Ubi-Keo - Direct link

@garbo3 Could you please go through the PS4 troubleshooting steps then try again. If the issue persists can you provide a video that shows how long it is taking for you to load into the game if possible, thanks.

@azullFR Thanks for the images and the information provided.

almost 3 years ago - Ubi-Keo - Direct link

@garbo3 Could you please go through the PS4 troubleshooting steps then try again. If the issue persists can you provide a video that shows how long it is taking for you to load into the game if possible, thanks.

@azullFR Thanks for the images and the information provided.

almost 3 years ago - Ubi-Keo - Direct link

@garbo3 Could you please go through the PS4 troubleshooting steps then try again. If the issue persists can you provide a video that shows how long it is taking for you to load into the game if possible, thanks.

@azullFR Thanks for the images and the information provided.

almost 3 years ago - Ubi-Mark. - Direct link

Hello Vikings,

Thank you for your continuous updates on this thread.

I can see that this issue has been reported to the development team and it's currently being investigated. Let me summarize this report for you:

Loading times have increased since update 1.2.2
Status: Under Investigation
Comments: The development team is currently looking into this issue. Any pictures/videos are welcomed in order to speed up the investigation.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know. I'll also keep an eye on this thread and will provide you with updates once I hear back from the development team.

almost 3 years ago - Ubi-Mark. - Direct link

Hello Vikings,

Thank you for your continuous updates on this thread.

I can see that this issue has been reported to the development team and it's currently being investigated. Let me summarize this report for you:

Loading times have increased since update 1.2.2
Status: Under Investigation
Comments: The development team is currently looking into this issue. Any pictures/videos are welcomed in order to speed up the investigation.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know. I'll also keep an eye on this thread and will provide you with updates once I hear back from the development team.

almost 3 years ago - Ubi-Mark. - Direct link

Hello Vikings,

Thank you for your continuous updates on this thread.

I can see that this issue has been reported to the development team and it's currently being investigated. Let me summarize this report for you:

Loading times have increased since update 1.2.2
Status: Under Investigation
Comments: The development team is currently looking into this issue. Any pictures/videos are welcomed in order to speed up the investigation.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know. I'll also keep an eye on this thread and will provide you with updates once I hear back from the development team.

almost 3 years ago - Ubi-Mark. - Direct link

No worries, @garbo3! We will keep everyone up to date once we have more details back from the development team 🙂

As you mentioned that you are unable to read blue writing, are you referring to something in the forums? If so, can I kindly ask you for more details? Many thanks!

almost 3 years ago - Ubi-Mark. - Direct link

No worries, @garbo3! We will keep everyone up to date once we have more details back from the development team 🙂

As you mentioned that you are unable to read blue writing, are you referring to something in the forums? If so, can I kindly ask you for more details? Many thanks!

almost 3 years ago - Ubi-Mark. - Direct link

No worries, @garbo3! We will keep everyone up to date once we have more details back from the development team 🙂

As you mentioned that you are unable to read blue writing, are you referring to something in the forums? If so, can I kindly ask you for more details? Many thanks!

over 1 year ago - Ubi-Keo - Direct link

Hi Vikings!

After thorough investigation, the development team has confirmed that they are unable to continue looking into a potential fix for this particular issue as they must focus on issues that have a comparatively higher impact on the gameplay experience.

I understand that this is not the outcome you were hoping for and can only apologise.

As the issue will no longer be investigated, I will now lock this thread.