Original Post — Direct link

Hellp,

Today I downloaded via Ubisoft Connect clean installation of AC:Valhalla. It's opens, ask me to press A button to proceed, then neighter mouse, keyboard nor xbox one gamepad is working. I'm stuck on menu.

I was playing this game on same exact PC, with same exact Windows10 install, had zero problems. 

I tried reinstalling, verying files, opening as admin, rebooting PC multiple times, connecting/ disconnecting keyboard/gamepad. Didn't help.


also support chat is not working...

over 2 years ago - UbiSushiVamp - Direct link

@blavikenblack Hello! I am sorry to hear that your mouse and keyboard and Xbox controller are not registering with Valhalla. I also appreciate all of the steps you have already attempted to resolve this. Just to be sure, please give this troubleshooting guide a try for gamepad help. Also, have you tried to switch the keyboard and mouse to test if the other keyboard or mouse will register? Please let me know, thank you!