devtrackers.gg → Assassin's Creed: Valhalla

[2020] My pre ordered was auto refund


Original Post — Direct link
Hi, I pre-ordered this game when it launch, why the game was automatically submit refund and I dont find my pre-order game in my library.

I wanted this game so badly and i cant wait to play this, I dont understand why was auto submit refund.

Please help
about 4 years ago - Ubi-Raziel - Direct link
Hello!

I'm very sorry your order was refunded. Please note this would never happen without good reason, and you will have been emailed an explanation.

I can see a support agent responded to your support case on 29th October. This is a private account-related discussion, so it's best we keep all future communication in your support case.

Enjoy your day!
about 4 years ago - Ubi-Mullac - Direct link
Hey VforVierza,

You should have received an email, however, if you get in touch with us via the support site we will be able to discuss this further with you:

https://support.ubisoft.com/en-us/Fa...ng-a-Live-Chat
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