Original Post — Direct link

I linked the Assasins Creed Valhalla Complete Edition that I purchased on Steam to the wrong account. There is already another one of the same game in the account I linked. I need to link my newly purchased Complete Edition to another Ubisoft Connect account. The reason is that the game I bought on Steam conflicts with the version in my Ubisoft Connect account and cannot run some features correctly. My goal was to connect with different account in the first place. But I automatically activated it to my old account. You have an article about this problem, I am waiting support help.

about 1 year ago - Ubi-Massilia - Direct link

Hello @WolfVein_

Sorry to hear that you linked the complete edition of Assassin's Creed Valhalla to the wrong account.

Because we can't handle this on Forums, I created a support ticket for you on our support website.

An agent will respond to your case as soon as possible.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !