Original Post — Direct link

Hi!
I was playing today AC Valhalla on Xbox One and when Eivor jumped off the wall, he suddenly started to fly. Graphics looked weird for awhile. Uncontrollable situation, until character dropped into the sea. On the map approx. 300 metres. flying distance. First time this happened today!!

over 2 years ago - Ubi-Oxavo - Direct link

Hello @guest-aaiyb9xg and thanks for reaching out to us.

We've received reports of players mentioning that Eivor sometimes flies away and desynchronizes.

The development team has been made aware of this issue and they are currently investigating it. Would it be possible for you to reproduce the issue once again and provide us with the video?

In the meantime, our teams would like to use details from your progress on Assassin's Creed: Valhalla to make further research. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for investigations.

We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Please let us know if you require our further assistance.