Original Post — Direct link

Recently I finally jumped into river raids only to find out it's completely unplayable, and why? Because of the numerous f'ing game crashes on PC. Here I am just about to attack my 3rd target, boom.. game closes itself down. I restart the game and I find myself back in Raventhorpe with my river raid progress wiped.

You'd say that's bad luck why not try again? Because if I got a euro for every single crash I got in AC Valhalla alone (not to mention the previous games) you'd be paying me to play the entire franchise for free. And yes, my PC meets the requirements (ryzen 5 2600, nvidia 3080) and no, all the dumb suggestions at the "Troubleshooting technical issues on PC" page don't work.

There's a topic on the forums about PC crashes asking to provide a bunch of files, but why would we bother? That topic has close to 80 pages of replies spread over an 11 month period and nothing gets fixed. Why? Several reasons:

  • This problem has existed for several years throughout various AC games, nothing has been fixed, ever.
  • You use Denuvo which negatively impacts game performance and stability. The internet is littered with sample cases of how [censored] the impact of Denuvo is on games
  • There's no motivation to fix anything because your CEO hates PC gamers, believes 95% of them are pirates and will never take them seriously, here's a source to that statement.


So, since we're never ever going to get a fix to the many PC crashes, can we then at least have a bandaid? Please add an option where river raid progress gets saved and is picked up again if the game is restarted. Thank you.

about 3 years ago - Ubi-Viral - Direct link

@macabraham Hi there.

We are sorry to hear about the crashing experiences you have experienced with the River Raids. We completely understand how this would make the playing experience unenjoyable.

We really do want to help you with this and we do have a process to follow when it comes to troubleshooting these types of issues.

You mentioned that you completed our troubleshooting guide, that is a great start! So thank you for this.

The next step in the process after this is to indeed send us your system files as this allows us to provide you with more tailored troubleshooting steps to try. Please do this and provide your case number here so we can continue to help you with this issue.

In regard to the use of Denuvo and your suggestion of the River Raid save progress I am happy to pass any feedback on about this to the game team.

Thank you for your time and apologies for the inconvenience caused by this issue.