over 1 year ago - Talion - Direct link
Hello everyone,

We wanted to update you on the speed-hacking situation once again, as we have continued to work hard on this issue, and have not stopped or slowed in our attempts to remove those who use or benefit from game exploits.

As you may remember from our first update, we banned approximately 6,500 accounts in one week after adding to our team and implementing new technological solutions.

With these improvements, as well as further detection and prevention methods, we have seen a decrease in speed-hacking reports across the board. Since our last update, we have banned approximately 1,300 more accounts involved in speed-hacking, botting or benefiting from those activities.

This number shows that our work in banning accounts previously has helped us in keeping them away from Albion Online. Now that we are seeing a noticeable decline in speed-hacking reports, we will redouble our efforts to remove those that run bots or automation scripts within the game.

Our sincere thanks to those that have and continue to report players that exploit the game. Let’s all stay vigilant in keeping Albion Online a cheater-free environment. A reminder on how to report players has been added at the end of this post.

- Talion


How to report players in-game (this also works in the Mists. You will see them as Mysterious Stranger, but we will have access to further information):

  1. Click on the player’s icon.
  2. Choose ‘Report’ from the drop down menu.
  3. Type the reason for reporting.
forum.albiononline.com/index.p…9bb5081959322adacd9a42ae5

How to report players to support with video attachments:

  1. Write an email to [email protected]
  2. Attach the video to the email, or upload the video to a free hosting service like YouTube, and set it to ‘Unlisted, anyone with the video link can watch your video.’
  3. Send a link to your video in the support email, along with:
    1. Your character name
    2. Approximate time and date in UTC (Server Time)
    3. Which server you were on
    4. A link to your death on the Killboard (if you died) or the name of the person who attacked you