[2021] Immortals Fenyx Rising Rewards

Original Post — Direct link

Hello together,
I have the problem that I do not get Rewards any longer for Immortals Fenyx Rising. Comes always the error in Uplay - Rewards are at moment not available,and you should contact tjhe Ubisoft Support if Problem remains - pitily I have found no official way to do this - all leads to a chat which is offline.

Last time it looks like that I should received one armor and amount was taken, but not avilable in Game.

Can somebody please tell what to do or how I can contact the correct person in charge?

Thank you in advance.

Best regards
Dieter

over 2 years ago - ubi-smash - Direct link

Hi @largo_winch1, my apologies for the trouble you are encountering with collecting rewards in Immortals Fenyx Rising and trying to access our Live Chat Support. Please note that you may also open a ticket with us here. You can also contact us directly through our social media accounts on Twitter or Facebook. Otherwise, if you could provide the name of the rewards you are unable to collect and the platform you are playing on, we'd be happy to help!

over 2 years ago - ubi-smash - Direct link

Hi @largo_winch1, my apologies for the trouble you are encountering with collecting rewards in Immortals Fenyx Rising and trying to access our Live Chat Support. Please note that you may also open a ticket with us here. You can also contact us directly through our social media accounts on Twitter or Facebook. Otherwise, if you could provide the name of the rewards you are unable to collect and the platform you are playing on, we'd be happy to help!

over 2 years ago - ubi-smash - Direct link

@Largo_Winch1 Thank you for supplying this information. After looking at your account, I can confirm that you have the Altair outfit on your account for Assassin's Creed Valhalla. I would try verifying your game files to see if you are still missing the rewards in-game after doing this. As for the rewards claimed in Immortals Fenyx Rising, could you send us a screenshot of the rewards claimed?

over 2 years ago - ubi-smash - Direct link

@Largo_Winch1 Thank you for supplying this information. After looking at your account, I can confirm that you have the Altair outfit on your account for Assassin's Creed Valhalla. I would try verifying your game files to see if you are still missing the rewards in-game after doing this. As for the rewards claimed in Immortals Fenyx Rising, could you send us a screenshot of the rewards claimed?

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