ubi-smash

ubi-smash



16 Mar

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    ubi-smash on Support Forums - Thread - Direct

@BlacKTaloN4ReaL Hiya! I have reached back to you from your other posted ...

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    ubi-smash on Support Forums - Thread - Direct

@BlacKTaloN4ReaL Hey there! Welcome to the forums! If you continue with the main story missions, you will be able unlock perks. I believe the mission is spoiler I hope this helps guide you to the right location, but if you have any further issues, please keep us pos...

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    ubi-smash on Support Forums - Thread - Direct

Hey everyone! The Team is actively looking into this The Summit and other game modes and open world. In the meantime, please a lookout further news & announcements. We will also keep you posted if there is any additional information that the team may need during their investigation. We thank you for bearing with us as look into this matter.

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    ubi-smash on Support Forums - Thread - Direct

Hey everyone! Our team is currently aware of this behavior happening both instance you have mentioned and looking into this further. Sorry for the trouble this has been. While I do not have any updates to share at this very moment, please keep a lookout on our news & announcements page for further updates. If there is any further information need for the team's investigation, we will also keep you posted.


11 Feb

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    ubi-smash on Support Forums - Thread - Direct

Hey @DmanStinger, I am sorry to hear this. Do you notice the same behavior if restarting The Division 2 to see if the receiver components have registered after trying this? If you see the same situation after doing this, could you share a video clip of the receiver components being contributed and not updating the progression of the Weekly SHD Requisition project so we can share this with the team?

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    ubi-smash on Support Forums - Thread - Direct

Hey everyone! Sorry for the troubles that you have been running into earlier. Please know that some of the concerns that have been pointed out have been looked into by the team and addressed in our maintenance notes recently. You may still experience some crashes traveling between New York and DC, however, in the maintenance notes, there is a workaround that can remedy this behavior. If you have any continued issues you come across, please don't hesitate to keep up so we can gather this back to the team if needed. I understand these issues have been a headache to deal with, but we truly appreciate you bearing with us as we look into these matters.

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    ubi-smash on Support Forums - Thread - Direct

Greeting to the forums @Neo-Snake! Our team has been aware of this behavior and provided an update to mitigate this behavior. However, you may see some crashes traveling from New York to DC, but you can find a workaround for this in our maintenance notes here. Please keep us posted if the workaround helps, and if you have any other questions, please feel free...

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28 Jan

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    ubi-smash on Support Forums - Thread - Direct

Hey there, @jfharper! Sorry for the difficulties, but this should now be resolved. However, if you restart the Ubisoft Connect client and Rainbow Six Siege and have any further issues, please keep us posted! Thanks for bearing with us while we work on sorting this issue out. 🙂

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Hey @loki9747, and welcome to discussions! I'm sorry to see you're getting this error message in Siege. If you haven't yet, please try verifying your game files and the rest of these ...

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    ubi-smash on Support Forums - Thread - Direct

Hey there, @co2gaming12 and welcome to the forums! My apologies for the issues this error has caused during your matches. This error message means that BattlEye has kicked you from the game due to inactivity. However, if you continue to see this message frequently in the middle of the game while playing, I recommend following ...

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    ubi-smash on Support Forums - Thread - Direct

Welcome to the forums @kyok! Sorry for the trouble you are having with trying to play Rainbow Six Siege. From the message shared in your screenshot, I would check if emptying the cache of Ubisoft Connect may help remedy this issue. If you have already ensured that you have the latest version of Ubisoft Connect reinstalled, also make sure that Ubisoft Connect is set to ...

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    ubi-smash on Support Forums - Thread - Direct

Greetings @OWN3D-Getmoney, and welcome to the forums! Thanks for getting in contact. However, our team can only offer support on these forums in English at this time; apologies for this.
If you still need help and would like to request support in your preferred language, please open a ticket with us here.
Otherwise, you can also contact us directly through our ...

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25 Jan

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    ubi-smash on Support Forums - Thread - Direct

Hey @Da-Raven! I see that you have already been in discussion with our support team via live chat. If there is anything else we can help with at this time, please let us know. Thanks! 🙂

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    ubi-smash on Support Forums - Thread - Direct

Hello there @VZB227, and greetings to the forums! I am sorry to hear that you have not been able to purchase anything from the Ubisoft Store after trying these solutions. If you have not done so already, I would suggest reaching out to our support page to talk with a Store specialist one-on-one, as we are limited to discussing transactions here. Please know that our team might be dealing with higher contact volume, so response times might be longer than average, but rest assured a member of the team will get back to you as soon as possible. If you have any other ques...

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    ubi-smash on Support Forums - Thread - Direct

Hey there, @Kataki_TLM! Apologies for the belated message. If you have also exhausted the additional steps shared in our connectivity troubleshooting guide and continue to receive the same error message, please keep us posted by reaching out to ...

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    ubi-smash on Support Forums - Thread - Direct

Hey @V0LTlQ! Welcome to the forums! I would ensure you have the correct accounts linked together by checking the connected account under your account information. If you are certain that there are no secondary accounts that may be linked, please reach out to us on our ...

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14 Jan

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    ubi-smash on Support Forums - Thread - Direct

Hey @BUG-YOKO! Thanks for reaching out to us here on the forums, and welcome! My apologies for the issues you are having with linking your accounts, but we'd be happy to check this out with you one-on-one! To do so, please create a support ticket with the accounts you would like to link correctly. You may also contact ...

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    ubi-smash on Support Forums - Thread - Direct

Hiya @JackoMaster18, and greetings to the forums. My apologies for the issues encountered after leaving matchmaking in R6 Siege. Penalties that are issued are handled through the server side by an automated system and cannot be overturned, unfortunately. I am sorry for the annoyance this has been, but to check out what happened before closing the game, could you tell us if you ran into any error messages in-game when canceling matchmaking or when receiving the abandonment penalty?

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    ubi-smash on Support Forums - Thread - Direct

Here @Temof3y, and welcome to the forums! Apologies for the trouble you are coming across when loading Rainbow Six Siege. If you have restarted the game recently and still encounter the same issue, please ensure that you have completed all of the steps in our guide here to ensure that your network and the online services communicate without interruptions. I would also check if you have any VPN software installed that is disabled when playing Ra...

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Greetings to the forums @TortueFPS! If you have noticed an issue with a recent sanction on your account, you may reach out to us here and submit a ban appeal so our team can review this with you further.

If you have any questions, please let us know.