ubi-smash

Hey Ftex_! Please try our steps here to see if this helps with the issue.

Hey all! Could you tell me if you are still unable to see your framerate in-game after ensuring that your launcher is set to Run as Administrator?

Hey SmoothSeparator! If you are still running into issues with creating a support case, please check out our troubleshooting steps here to ensure that you are able to proceed. If you run into any further issues, I would recommend reaching out from our Ubisoft Support Facebook or ... Read more

Hey Marc0Poli0, I am sorry to hear this has been an ongoing issue for you in The Division 2. To help provide this to our team to further review the problem, could you please create a support ticket with your MSINFO & DxDiag attached? If possible, could you also provide in the ticket a video of the issue reproduced? We'd be happy to share this with our development team to further review. Thanks! ... Read more

Hi there, DvsThoughts. Let me start off by saying welcome to the forums! I'm sorry to hear that you have been encountering the Delta 3 since 11.1. If you have tried all troubleshooting steps already, please create a support ticket with our team so we can further review this with you. If you wish to contact us on ... Read more

Hi there, Ferruhferman! Thank you for sharing these threads with us! While UbiExcellent has reached out regarding this in a similar thread, if you have created a support ticket with your ... Read more

Hello SabrEskilo, welcome to the forums! We have released more information on the changes coming to Ubisoft Connect earlier today. Please check our article for more information on cross-progression and cross-play.

Hi there! Thank you for sharing these video clips here! I have provided this to our development team to help further review at this time. If you or any of your teammates see this in PVP and capture any further videos, please add them to the thread here so I can share it with the team. Thanks!

Hiya Sanghy113! If you are missing any Ubisoft Rewards or other content in The Division 2 at the moment, this is due to the transition from Ubisoft Club to Ubisoft Connect and should only temporarily until the end of October when the change to Ubisoft Connect should be complete. All of your in-game items for every game are stored on your account and we have a record of when and how you attained it. We hope to update players soon via social media on when the missing in-game content has been completely resolved for everybody. For more information, please see our link below and thank you for your patience and understanding - https://t.co/y6fvjbz6rN

Hey all! I appreciate you coming to us about this. Completely understand stopping when you see a door like this on one or more of the floors. I have shared this thread with our development team to further review at this time. Thanks again for sending this our way!

Howdy, Shogun.Tokugawa! Thank you for sharing this video clip with us! Sorry for the difficulties with this player. Were you able to capture any clips or screenshots of the player's loadout?

Hey Buckshot6626, thank you for sharing this video clip with us! Could you tell me exactly what actions you were doing before fast traveling on your character (Example: Jumping, sprinting, changing weapons, etc)?

Hiya Pr1nglz.nP! That is very odd to hear the loading is faster after Alt + Tabbing Trackmania. To see if we can improve the load times, I would recommend trying both completing our connectivity steps and ensuring you disable any background applications you may have open with Trackmania to see if this helps.

Looks like the link Vimeo link shared had an error, C06RACOILS. To collect some further information to provide with our team, could you please create a support ticket answering the following questions?

- Were you in a solo or co-op session?
- Did you have multiple directives active at the same time?
- Where does the issue occur? (Specific Missions, Free Roam, Activities, etc.)
- Does the issue occur on a specific difficulty?
- Does the issue occur only when the armor gets completely broken or only partially broken (how many stacks of fragile armor)?
- Have you noticed any repair skills interfering with the effect of the directive?

Please make sure that you also provide a new link to your video within yo... Read more

Hey Infinitesolar7! Thanks for the update and happy to see you the right skin saves for you now! I will go ahead and close the thread for you.

Howdy EndlessSporatic!My apologies for the headaches Shock Traps and Turrets have been causing you. I completely understand this can be stressful to deal with, especially during heavy waves of enemies. So I can share this with my team, were you able to capture any video clips of you reproducing any of the issues shared?

Thanks for sending that our way! With the new updates with Ubisoft Connect, I would try following our Xbox troubleshooting steps to see if this helps. If you find that you are seeing the same results, please create a support ticket so we can take a closer look into this with you. You can also create a support ticket with our social media support on the ... Read more

Hey Tigerjky! Thank you for reporting this our way! This has been reported to our development team and is currently being investigated at this time. Please keep an eye out for new information and updates here on forums.

Hiya, C06RACOILS! Sorry for the difficulties during this run. Were you able to capture any video clips during this instance and could you tell me exactly what happened to you before you respawned?

Hi Wolf2K4Ever! From the time of your post, this would have been during the transition maintenance from Ubisoft Club and Uplay PC becoming Ubisoft Connect. Sorry for the difficulties during then, but there should now be new Core Challenges enabled with the updates to Ubisoft Connect you should have access to. If you have any trouble with challenges updating now, please try closing and reopening the Ubisoft Connect overlay.