Original Post — Direct link

Hi,

I have a problem with low FPS and bad latency when playing Assassins Creed 3 Remastered, from the very beginning of the game. The main menu has bad input lag, all cutscenes and gameplay have terrible FPS as well as the input lag. I have the same problem with Liberation too.

I have searched these forums and other places online and none of the apparent fixes have worked for me so far. Any additional help will be appreciated.

My specs are:
Windows 10 64-bit (10.0, Build 19042)
Intel Core i7-10700 @ 2.9 GHz (16 CPUs)
16384 MB RAM
NVIDIA GeForce RTX 2070 SUPER

over 2 years ago - Ubi-Baron - Direct link

@aidanielable Thank you for reporting this to us, we're sorry to hear that's been occurring.

What steps have you tried thus far to resolve this issue?

Just to confirm, you are using a desktop PC and not a laptop? One thing to check is in the Nvidia Control panel, making sure the game is using your GPU and not your integrated GPU on the CPU.

over 2 years ago - Ubi-Baron - Direct link

@aidanielable Thank you for reporting this to us, we're sorry to hear that's been occurring.

What steps have you tried thus far to resolve this issue?

Just to confirm, you are using a desktop PC and not a laptop? One thing to check is in the Nvidia Control panel, making sure the game is using your GPU and not your integrated GPU on the CPU.

over 2 years ago - Ubi-Baron - Direct link

@aidanielable Thank you for getting back to us with that information.

I believe it should be in the Performance settings to be able to select the GPU.

What it may also be worth trying is rolling back the drivers, as some of our previous titles have been seeing issues with the most recent drivers.

over 2 years ago - Ubi-Baron - Direct link

@aidanielable Thank you for getting back to us with that information.

I believe it should be in the Performance settings to be able to select the GPU.

What it may also be worth trying is rolling back the drivers, as some of our previous titles have been seeing issues with the most recent drivers.

over 2 years ago - Ubi-Baron - Direct link

@aidanielable Thank you for letting us know.

What's the Driver version you are using?

over 2 years ago - Ubi-Baron - Direct link

@aidanielable Thank you for letting us know.

What's the Driver version you are using?

over 2 years ago - Ubi-Litten - Direct link

Thanks for providing this additional information, wo we can get this looked into further could I ask you to contact our support teams directly with your system reports as advised in the support article below.

Generating a DirectX Diagnostic Report

Generating a Microsoft System Information Report

The fastest way to do this would be directly through our Live Chat service when this is available but you can also get in touch via our social media accounts on Twitter or Facebook if you have access to these services.

In the meantime, if you have any difficulty creating these reports or contacting our support teams, please feel free to let us know so we can attempt to assist further.

over 2 years ago - Ubi-Litten - Direct link

Thanks for providing this additional information, wo we can get this looked into further could I ask you to contact our support teams directly with your system reports as advised in the support article below.

Generating a DirectX Diagnostic Report

Generating a Microsoft System Information Report

The fastest way to do this would be directly through our Live Chat service when this is available but you can also get in touch via our social media accounts on Twitter or Facebook if you have access to these services.

In the meantime, if you have any difficulty creating these reports or contacting our support teams, please feel free to let us know so we can attempt to assist further.