[2021] key problems

Original Post — Direct link

It's been about 4 days since I have purchased rainbow six siege hoping to play it but until now I was not able to. I submitted cases went to chat did everything and it isn't working. please help me my school is in a couple of days and I wanna play R6S on pc. apparently, my game key was linked to the free weekend version of the game and my key is "expired." any assistance is appreciated.

The vendor that the game was purchased from: epic games store
A description of the item that was purchased: rainbow six siege deluxe edition
The date that the purchase was made: 15/8/2021

over 3 years ago - Ubi-Thrupney - Direct link

@hamza_atak Thanks for your post about this! I'm sorry to hear you've had trouble accessing your copy of the game.

From here on the forums, we're unable to help, because we can't deal with your account details in this public space, for data security reasons. However, it sounds like you've been in touch with our support agents via out Live Chat support line, and I'm confident that they'll be working to get this resolved for you as soon as possible.

Let me know if you've any more general questions or thoughts about this at all, and I'll be happy to explain further.

over 3 years ago - Ubi-Thrupney - Direct link

@hamza_atak Thanks for your post about this! I'm sorry to hear you've had trouble accessing your copy of the game.

From here on the forums, we're unable to help, because we can't deal with your account details in this public space, for data security reasons. However, it sounds like you've been in touch with our support agents via out Live Chat support line, and I'm confident that they'll be working to get this resolved for you as soon as possible.

Let me know if you've any more general questions or thoughts about this at all, and I'll be happy to explain further.

over 3 years ago - Ubi-Thrupney - Direct link

@hamza_atak Thanks for your post about this! I'm sorry to hear you've had trouble accessing your copy of the game.

From here on the forums, we're unable to help, because we can't deal with your account details in this public space, for data security reasons. However, it sounds like you've been in touch with our support agents via out Live Chat support line, and I'm confident that they'll be working to get this resolved for you as soon as possible.

Let me know if you've any more general questions or thoughts about this at all, and I'll be happy to explain further.

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