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Hello, I bought Anno 1800 industrial zone cosmetic pack, but it was not active in my game.
Hello, I bought Anno 1800 industrial zone cosmetic pack, but it was not active in my game.
Hey there, if you're having with a purchased item from the Ubisoft Store, please get in touch with Customer Support. They'll be able to have a closer look at your problem 
https://www.ubisoft.com/en-us/help/contact
//moving thread to "player support"