[2021] General Options in Gameplay are bugged

Original Post — Direct link

can not change the options close camera, screen shake, photo mode or the qte
i use to have close camea turned off but now the camera is in close (which i do not like) even though it is set to off and when i change any of the options in the general area of the gameplay it does not allow me to apply the change(s), but it will allow me to apply changes made in the other options in gameplay.

is appears to have locked it to close camera with not way to change it?

please fix the camera as i do not like the camera in close like it is now, i liked it the way i had it set before.

over 3 years ago - Ubi-Orion - Direct link

@littleweasel01

Hey there.

Sorry to hear about this. If possible can you provide us with a video showing you're changing the settings and then they're not being saved when closing and opening the menu again?

over 3 years ago - Ubi-Orion - Direct link

@littleweasel01

Hey there.

Sorry to hear about this. If possible can you provide us with a video showing you're changing the settings and then they're not being saved when closing and opening the menu again?

over 3 years ago - Ubi-Mark. - Direct link

Hello @littleweasel01,

Thank you for the update. Each issue is treated individually, as most of them are not widespread, and require more details and evidence in order to investigate it further - that's why we're asking for videos to forward them to the development team

In this case, can you please perform all of the troubleshooting steps listed in this article? Additionally, can you please reinstall your game? This will help you to eliminate any potentially corrupted files that can lead to this issue.

If you're still experiencing this, can you please provide us with the previously requested video? Many thanks!

I hope it clarifies the situation and if you have any other questions, please let us know!

over 3 years ago - Ubi-Mark. - Direct link

Hello @littleweasel01,

Thank you for the update. Each issue is treated individually, as most of them are not widespread, and require more details and evidence in order to investigate it further - that's why we're asking for videos to forward them to the development team

In this case, can you please perform all of the troubleshooting steps listed in this article? Additionally, can you please reinstall your game? This will help you to eliminate any potentially corrupted files that can lead to this issue.

If you're still experiencing this, can you please provide us with the previously requested video? Many thanks!

I hope it clarifies the situation and if you have any other questions, please let us know!

Recent The Division 2 Posts

Highlight: Special Report - Year 6 Season 2: "Shades of Red"

Special Report - Year 6 Season 2: "Shades of Red"

Highlight: The Division 2 -TU22 PTS Phase 2 Play & Talk

The Division 2 -TU22 PTS Phase 2 Play & Talk