Original Post — Direct link

So I just finished another arc and I have to visit Ravensthorpe to continue but the game crashes immediately upon loading in the settlement, making it impossible for me to continue my playthrough since I need to visit there to pick up the next quest.

about 3 years ago - Ubi-Keo - Direct link

@sckharvawn There was a hotfix update released on the 26th March to address issues with crashing. Can you confirm if the issue has been resolved since installing the latest update?

If not please try the troubleshooting steps in the support article here.

If the issue still persists after that, can you submit a support ticket and attach your system files, dxdiag and msinfo and our Customer Support team will investigate this further for you. 

about 3 years ago - Ubi-Keo - Direct link

@sckharvawn There was a hotfix update released on the 26th March to address issues with crashing. Can you confirm if the issue has been resolved since installing the latest update?

If not please try the troubleshooting steps in the support article here.

If the issue still persists after that, can you submit a support ticket and attach your system files, dxdiag and msinfo and our Customer Support team will investigate this further for you.