Original Post — Direct link

Hello, please help!
Anno 1800 run well on my system until last update (a bit over a week ago?). But since every time that I start the game my mouse cursor slowly becomes less responsive. The hand movement translates to less and less cursor movement and some clicks just don't do anything. After a few minutes, sometimes after half an hour, its absolutly unplayable. This effect is also there when I minimize the game. The second I close the game, the cursor works fine.

Thank you for fixing that! I love the game and would like to play again!
Best regards


over 2 years ago - Ubi-Karl - Direct link

Hey @Bruce498, thanks for getting through to us and sorry to hear about the cursor difficulty you ran into with the game.

After digging around, I wasn't able to find any similar reports, specifically since the latest update, therefore for reproduction purposes, if you do happen to still experience this, can I ask you to try completing steps outlined in the following article. Additionally, do you possibly happen to be using any additional peripherals that are connected at the time? If you do, try disconnecting them temporarily and see how it goes.

Keep us updated!