[2020] Latest update bugs

Hey rkgep,

sorry to hear you're currently facing issues with Anno 1800.

We communicated last week that a Game Update 9.1 is already in the making.

However, so far I'm not aware of any other reports regarding issues with the music or sound.
Could you please verify the game files via Uplay, to make sure there are corrupted or missing files?
Please also have a look if there are new sound drivers available.
In case you're using mods, please disable those.

For crashes, please disable/close background programs while playing the game and make sure your graphics drivers are up to date.
As with the sound issues: In case you're using mods, please disable those.
You can find a few more troubleshooting steps here: https://support.ubisoft.com/en-GB/faqs/000025947

In case the issues persist, please get in touch with our technical support for further assistance.



//moving this thread to "Player Support"