Original Post — Direct link
Hi there,

I have Anno 1800 complete Edition, with season 1 and 2 passes, and all the rewards are supposed to be unlocked. They appear unlocked in Ubisoft Club and even says "you can access this item within the game" and "you have been successfully rewarded", but in-game they all are still locked and i can't use them. Is it just me or someone else is having the same problem.
17 days ago - Ubi-Thorlof - Direct link
This issue should be solved with the Game Update from yesterday, but we're still seeing reports.

Could you please:
- Verify your game files
- Restart Ubisoft Connect and your PC

If the issue persists, please let us know.