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Gamertag bigdaddyrules on xbox series x. for weeks I've not been able to redeem a few items through ubisoft connect, like the Altair legacy outfit, the free Raven skin and some stuff on Imortals Fenyx rising. Any idea what's up.
Gamertag bigdaddyrules on xbox series x. for weeks I've not been able to redeem a few items through ubisoft connect, like the Altair legacy outfit, the free Raven skin and some stuff on Imortals Fenyx rising. Any idea what's up.
Thanks for getting in contact and sorry to hear you are experiencing these issues redeeming these Ubisoft Connect rewards. So we can get this looked into further could you please contact us directly with your PSN account details and also an image which clearly shows both the back and spine of your physical game box? The fastest way to do this would be directly through our "Live Chat" service when this is available but you can also send us a direct message via our social media accounts on Twitter or Facebook if you have access to these services.
Thanks for getting in contact and sorry to hear you are experiencing these issues redeeming these Ubisoft Connect rewards. So we can get this looked into further could you please contact us directly with your PSN account details and also an image which clearly shows both the back and spine of your physical game box? The fastest way to do this would be directly through our "Live Chat" service when this is available but you can also send us a direct message via our social media accounts on Twitter or Facebook if you have access to these services.