Hello,
today I bought the season pass for The Division from the Online-Ubisoft-Store. In Ubisoft Connect it says that I own all the DLC but ingame when I go to the DLC zones they are offline and I cant do anything there. If I press the F-button to "Buy the DLC" nothing happens. My english isn't very good but hope you understand my problem.
Hey all! I'm sorry to hear about your missing content in-game. Could you all please verify your game files, through Epic, Steam, or Ubisoft Connect, depending on where you purchased The Division from to see if that helps?
Hey all! I'm sorry to hear about your missing content in-game. Could you all please verify your game files, through Epic, Steam, or Ubisoft Connect, depending on where you purchased The Division from to see if that helps?
Hello Agents,
Sorry to hear that you are unable to access the DLC.
As this case will involve checking your account and investigating this issue individually, can you please create a ticket on our support page?
You can also contact us via social media:
Our team will be more than happy to investigate it for you. Many thanks and if you have any additional questions, please let us know.
Hello Agents,
Sorry to hear that you are unable to access the DLC.
As this case will involve checking your account and investigating this issue individually, can you please create a ticket on our support page?
You can also contact us via social media:
Our team will be more than happy to investigate it for you. Many thanks and if you have any additional questions, please let us know.
Hey folks,
The team have been made aware that there are issues with the delivery of Season Pass content. They're investigating the matter at the moment, but we do not currently have any further information to share at this time.
Apologies for any inconvenience caused by this.
Hey folks,
The team have been made aware that there are issues with the delivery of Season Pass content. They're investigating the matter at the moment, but we do not currently have any further information to share at this time.
Apologies for any inconvenience caused by this.
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