Original Post — Direct link

Can anyone help me, Two days ago, I had a rune that I equipped on my armor. then today, when I was changing my armor, the health rune disappeared. Not only that, all my health rune were gone as well. I really don't need the health runes due to my stats, but I'm afraid it could happen with other runes.

over 3 years ago - Ubi-Mark. - Direct link

Hello @Auron418,

Sorry to hear that your runes are not equipped anymore.

Can you please confirm the armour that was affected by this issue? Many thanks and if you have any other questions, please let us know.

over 3 years ago - Ubi-Mark. - Direct link

Hello @Auron418,

Sorry to hear that your runes are not equipped anymore.

Can you please confirm the armour that was affected by this issue? Many thanks and if you have any other questions, please let us know.

over 3 years ago - Ubi-Mark. - Direct link

Hello @Auron418,

Sorry to hear that your runes are not equipped anymore.

Can you please confirm the armour that was affected by this issue? Many thanks and if you have any other questions, please let us know.

over 3 years ago - UbiKobold - Direct link

Hey Auron418 and solo_wolf0809! Thank you both for your patience. I am sorry that you each have experienced health runes disappearing in your games! If you each have a current and old manual save that show you do not have the runes now, but used to, please send each manual save to the cloud. Then, let me know when you have done so and I can forward them to the Game team. Also, just to make sure, solo_wolf0809 are you also playing on PlayStation 4?

over 3 years ago - UbiKobold - Direct link

Hey Auron418 and solo_wolf0809! Thank you both for your patience. I am sorry that you each have experienced health runes disappearing in your games! If you each have a current and old manual save that show you do not have the runes now, but used to, please send each manual save to the cloud. Then, let me know when you have done so and I can forward them to the Game team. Also, just to make sure, solo_wolf0809 are you also playing on PlayStation 4?

over 3 years ago - UbiKobold - Direct link

Hey Auron418 and solo_wolf0809! Thank you both for your patience. I am sorry that you each have experienced health runes disappearing in your games! If you each have a current and old manual save that show you do not have the runes now, but used to, please send each manual save to the cloud. Then, let me know when you have done so and I can forward them to the Game team. Also, just to make sure, solo_wolf0809 are you also playing on PlayStation 4?

over 3 years ago - UbiKobold - Direct link

@bryceg2009 Sorry for my delay, but thank you for letting me know that you have been affected by this as well! What platform are you playing on? Also, if you revert to an earlier save are you able to see the runes?

over 3 years ago - UbiKobold - Direct link

@bryceg2009 Sorry for my delay, but thank you for letting me know that you have been affected by this as well! What platform are you playing on? Also, if you revert to an earlier save are you able to see the runes?

over 3 years ago - UbiKobold - Direct link

@bryceg2009 Sorry for my delay, but thank you for letting me know that you have been affected by this as well! What platform are you playing on? Also, if you revert to an earlier save are you able to see the runes?

over 3 years ago - UbiKobold - Direct link

Hello again everyone, and thank you all for your continued updates and patience.

xXoneAboveXx: I am so sorry to see that you have seen this issue in your game as well. Just to clarify, are you completely missing some runes? It sounds like some are appearing in your inventory but are unable to be selected when viewing the gear item, is that correct? My sincerest apologies, just want to make sure I understand correctly.

  • If you are completely missing Great Runes, which ones are you missing? Most posts here have been in regards to Health/Life runes, but please let me know if you are missing any others. Also, what gear did you have these runes attached to?
  • If the Great Runes appear in your inventory but are not able to be viewed on your gear, please provide a video from your gameplay that shows this. Just post it to YouTube as unlisted and then post the link here.

For the gear that has been downgraded, did you see an increase in resources in your inventory that allows you to upgrade these pieces back to level 8? 
Additionally, would you be able to provide an image showing that the 3rd rune slot is offscreen for your Knights of the Round Table Pack items? 

MightyM0use8: Thank you for letting me know that you have checked older save files. Would you be able to let me know which two health runes you are missing and what gear they were attached to? Also, do you play on PS4 or PS5? 

Kushsmoker19: Thanks for providing this information about what may be causing these runes to disappear. Which specific runes are you missing, and what gear were they attached to? Also, what platform do you play on and would you be able to provide the username/gamertag that you play Assassin's Creed Valhalla with? 

Taklishim: I appreciate all of the detail that you have provided. Can you let me know if you play on PS4 or PS5? 

Thirstywolf-420: Just to make sure, you are missing all 3 life runes from your inventory? (11.0, 14.9, 18.9) Can you let me know which gear items each rune was attached to? Also, do you play on PS4 or PS5?

over 3 years ago - UbiKobold - Direct link

Hello again everyone, and thank you all for your continued updates and patience.

xXoneAboveXx: I am so sorry to see that you have seen this issue in your game as well. Just to clarify, are you completely missing some runes? It sounds like some are appearing in your inventory but are unable to be selected when viewing the gear item, is that correct? My sincerest apologies, just want to make sure I understand correctly.

  • If you are completely missing Great Runes, which ones are you missing? Most posts here have been in regards to Health/Life runes, but please let me know if you are missing any others. Also, what gear did you have these runes attached to?
  • If the Great Runes appear in your inventory but are not able to be viewed on your gear, please provide a video from your gameplay that shows this. Just post it to YouTube as unlisted and then post the link here.

For the gear that has been downgraded, did you see an increase in resources in your inventory that allows you to upgrade these pieces back to level 8? 
Additionally, would you be able to provide an image showing that the 3rd rune slot is offscreen for your Knights of the Round Table Pack items? 

MightyM0use8: Thank you for letting me know that you have checked older save files. Would you be able to let me know which two health runes you are missing and what gear they were attached to? Also, do you play on PS4 or PS5? 

Kushsmoker19: Thanks for providing this information about what may be causing these runes to disappear. Which specific runes are you missing, and what gear were they attached to? Also, what platform do you play on and would you be able to provide the username/gamertag that you play Assassin's Creed Valhalla with? 

Taklishim: I appreciate all of the detail that you have provided. Can you let me know if you play on PS4 or PS5? 

Thirstywolf-420: Just to make sure, you are missing all 3 life runes from your inventory? (11.0, 14.9, 18.9) Can you let me know which gear items each rune was attached to? Also, do you play on PS4 or PS5?

over 3 years ago - UbiKobold - Direct link

Hello again everyone, and thank you all for your continued updates and patience.

xXoneAboveXx: I am so sorry to see that you have seen this issue in your game as well. Just to clarify, are you completely missing some runes? It sounds like some are appearing in your inventory but are unable to be selected when viewing the gear item, is that correct? My sincerest apologies, just want to make sure I understand correctly.

  • If you are completely missing Great Runes, which ones are you missing? Most posts here have been in regards to Health/Life runes, but please let me know if you are missing any others. Also, what gear did you have these runes attached to?
  • If the Great Runes appear in your inventory but are not able to be viewed on your gear, please provide a video from your gameplay that shows this. Just post it to YouTube as unlisted and then post the link here.

For the gear that has been downgraded, did you see an increase in resources in your inventory that allows you to upgrade these pieces back to level 8? 
Additionally, would you be able to provide an image showing that the 3rd rune slot is offscreen for your Knights of the Round Table Pack items? 

MightyM0use8: Thank you for letting me know that you have checked older save files. Would you be able to let me know which two health runes you are missing and what gear they were attached to? Also, do you play on PS4 or PS5? 

Kushsmoker19: Thanks for providing this information about what may be causing these runes to disappear. Which specific runes are you missing, and what gear were they attached to? Also, what platform do you play on and would you be able to provide the username/gamertag that you play Assassin's Creed Valhalla with? 

Taklishim: I appreciate all of the detail that you have provided. Can you let me know if you play on PS4 or PS5? 

Thirstywolf-420: Just to make sure, you are missing all 3 life runes from your inventory? (11.0, 14.9, 18.9) Can you let me know which gear items each rune was attached to? Also, do you play on PS4 or PS5?

over 3 years ago - UbiKobold - Direct link

@vampyrvenom Thanks for letting me know that this has affected more than just the Life/Health runes. Just to make sure, are the gear ability runes not appearing over the health bar in the HUD when in effect? Or are the runes completely missing from your gear and from your inventory?

Also, for others who are also missing runes, can you similarly let me know if your runes have completely disappeared from your gear and inventory? For example, are just the icons missing like the thread here, or are the runes missing entirely?

over 3 years ago - UbiKobold - Direct link

@vampyrvenom Thanks for letting me know that this has affected more than just the Life/Health runes. Just to make sure, are the gear ability runes not appearing over the health bar in the HUD when in effect? Or are the runes completely missing from your gear and from your inventory?

Also, for others who are also missing runes, can you similarly let me know if your runes have completely disappeared from your gear and inventory? For example, are just the icons missing like the thread here, or are the runes missing entirely?

over 3 years ago - UbiKobold - Direct link

@vampyrvenom Thanks for letting me know that this has affected more than just the Life/Health runes. Just to make sure, are the gear ability runes not appearing over the health bar in the HUD when in effect? Or are the runes completely missing from your gear and from your inventory?

Also, for others who are also missing runes, can you similarly let me know if your runes have completely disappeared from your gear and inventory? For example, are just the icons missing like the thread here, or are the runes missing entirely?