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I have physical disc of ac valhalla. last night i bought seasons pass from my US playstation account. but dlc is not installing. it says, "waiting to install". when i try to install manually, it says, "application not found." Any help?
I have physical disc of ac valhalla. last night i bought seasons pass from my US playstation account. but dlc is not installing. it says, "waiting to install". when i try to install manually, it says, "application not found." Any help?
Hello @Severnfish
Sorry to hear that you are unable to install your expansion. Can you please confirm if you tried reinstalling your game by any chance? Additionally, have you tried resetting your console?
Last, but not least, can you please perform all the troubleshooting steps listed in this article?
Many thanks and if you have any other questions, please let us know.
Hello @Severnfish
Sorry to hear that you are unable to install your expansion. Can you please confirm if you tried reinstalling your game by any chance? Additionally, have you tried resetting your console?
Last, but not least, can you please perform all the troubleshooting steps listed in this article?
Many thanks and if you have any other questions, please let us know.
Hi there, thanks for providing this additional information and apologies for the slight delay responding to your query. So we can get this looked into further could you please contact us directly with your PSN account details and also an image which clearly shows both the back and spine of your physical game box? The fastest way to do this would be directly through our "Live Chat" service when this is available but you can also send us a direct message via our social media accounts on Twitter or Facebook if you have access to these services.
Hi there, thanks for providing this additional information and apologies for the slight delay responding to your query. So we can get this looked into further could you please contact us directly with your PSN account details and also an image which clearly shows both the back and spine of your physical game box? The fastest way to do this would be directly through our "Live Chat" service when this is available but you can also send us a direct message via our social media accounts on Twitter or Facebook if you have access to these services.