Original Post — Direct link

A message claims "Ubisoft Connect is unable to download and install your game. Please check disk space and internet connection, then try again." Disk space is adequate, if not by a lot (80GB free, says 71 needed), and internet is obviously on if I'm posting here. What is going wrong here?

over 2 years ago - Ubi-Karl - Direct link

Hey @IIIset, thanks for reaching out and apologies about the delayed response from our team.

There may be a few causes for this issue, therefore in order to ensure that all angles are covered, for troubleshooting purposes, try completing steps outlined in the following article, by mainly emphasizing starting the client with Admin Rights, making sure it is fully updated and even though you may have enough space, either try clearing the disk a little more or see if you can install in a different location.

Keep us updated and if you have any further queries, let us know!