Wow, I can't even play the game and I am getting down voted? I am happy to report that I was able to cancel my preorder. Talked to 3 EA Advisors, no one helped me get past the title screen Spent hours wasting my time. stronger together with the down votes, right /u/BioCamden ?
Hey Von, sorry that you had this experience. There have been various login and connection issues that for a large number of folks have been resolved. The updates to those problems are being tracked here (https://answers.ea.com/t5/General-Discussion/ANTHEM-VIP-Demo-Latest-Updates/td-p/7377294).
I wish you luck in the future and I'm sorry the demo didn't meet your expectations.