[2023] i need help for my id

Hey @aliciaharrs,

It looks like your account received a warning, which will be linked to it permanently. If your account has any active bans you can review them here:

https://help.ea.com/en/my-ban-history/

I've removed your attachment by the way. If you received a warning from our terms of service team for an inappropriate name, it's not a good idea to share that name on the forums as well.

Wees aardig voor elkaar | Be kind to each other

@aliciaharrs,

From what the email says there doesn't appear to be a ban on your account, so you should be ok to keep playing our games.

Wees aardig voor elkaar | Be kind to each other

@aliciaharrs,

If Apex is saying that you're banned, then I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They might have applied a ban to your account after all. Either way, it's worth getting them to take another look.

Wees aardig voor elkaar | Be kind to each other