EA_QueenBee

EA_QueenBee



23 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @hdxjkfh,

 

We currently support the following languages here on AHQ: 

 

Read more

20 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @baonitu,

 

We currently support the following languages here on AHQ: 

 

Read more

16 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @posaemad,

 

Unfortunately we an't help with bans here on the forums. If you'd like to raise a dispute, you can always reach out to our terms of service team. They can take a look into this for you.

EA_QueenBeeAHQ.png...

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@jo3flash32,

Glad to hear you solved your issue! Standard smile And thank you for coming back with your solution, hopefully it can help other players havin similar issues.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @DrDead3ye,

 

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute, you can alway reach out to our terms of service team. They can take a look at this for you.

EA_QueenBeeAHQ.png...

Read more

13 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @jay7699,

 

Unfotunately we can't help with bans here on the forums. If you'd like to raise a dispute, you can always reach out to our terms of service team. They can take a look at this for you.

EA_QueenBeeAHQ.png...

Read more

12 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct

@jo3flash32,

 

I'm seeing your Apex crashes in here, but it's unforutnately not being clear as to what's causing it, and nothing's immediately jumping out to me. ...

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @yaoyuan1,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @HotTabBy,

 

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute, I recommend reaching out to our terms of service team. They can take a look at this for you.

EA_QueenBeeAHQ.png...

Read more

11 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct
@polar085,

Again, if it's been less than 24 hours when you reach out they'll just tell you to wait. Once it's been 24 hours, then try reaching out to live support.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @RealSalo,

 

Sometimes it can take up to 24 hours for the coins to arrive on you account. If you still don't have them after 24 hours, I recommend reaching out to our live support team so they can take a look for you. Keep your ...

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @xxmaddiexxlopxx,

 

Unfortunately we're not able to refund in-game purchases like this. I can only recommend that you're more careful when selecting the currency you want to use in the future.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

10 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @yaoyuan1,

 

We currently support the following languages here on AHQ: 

 

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Lightspeedsk,

 

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute, you can always reach out to our terms of service team. They can take a look at this for you.

EA_QueenBeeAHQ.png...

Read more
Comment

Hey @Zee2Xe,

 

Just to let you know that account sharing is against our terms of...

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @NGLScxk,

 

We currently support the following languages here on AHQ: 

 

Read more

09 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @Alchemist572023,

 

I'd recommend reaching out to our live support team to see if they can help you get back into your old EA account. Then you can decide if you just want to conitnue from there, or unlink your Steam and link it to your new EA account.

EA_QueenBeeAHQ.png...

Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @CFAMiguel,

 

If you look at our unlinking article:


When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

 

You can unlink your platform accounts from your EA Account if you want to link them to a different EA Accoun...

Read more

03 Jul

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @MirrorAge04,

 

If you bought these coins via your Xbox, then you'll need to reach out to them about any refunds. We can only offer refunds for purchases made directly through the EA app. You should be able to reach out to them here.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

29 Jun

Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @hattyama343,

 

We currently support the following languages here on AHQ: 

 

Read more