[2023] Didnt receive my coins, but my bank account was charged

Hey @fragehardt,

If you haven't received the coins you've bought, you'll need to reach out to our live support team via the following link:

https://help.ea.com/en/contact-us/

They'll be able to help you get the coins you purchased. They'll need to see proof of purchase. This article shows exactly what they'll need:

https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/

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