Hey @MagnusSwedenberg,
Let's try out some troubleshooting to see if we can help stop the issues you've been seeing.
A good place to start off would be with the basic connection troubleshooting steps from the EA Help website. If you're still running into any issues after that check out the PC-specific steps as well. Let me know how it goes once you've had the chance to give it a shot. Thanks!
Hi @Papu28k,
Have you tried resetting the password on your EA Account to see if that helps? Sometimes that can do the trick with that type of error message.
You can find more info on how to reset the password over at the EA Help website. Let me know how that goes when you've had the chance to give it a shot. Thanks!
Thanks for following up!
Have you tried changing to a different DNS in Windows to see if that makes a difference? You can change the DNS through the Windows TCP/IP Settings. You can find more details on how to get there at the Microsoft Support website.
If you choose the Manual option you can enter a DNS of your choosing. I usually suggest the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but I've also heard that using the public Cloudflare DNS (Primary DNS: 1.1.1.1) can also help.
Let me know if you're still getting these same errors after that. Thanks!
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