devtrackers.gg
over 2 years
ago -
EA_Lanna
-
Direct link
Hi @twitchmaxfulan,
Thanks for reaching out. It's good you've reopened the case and stressed the text they quoted in that email was from the other player being reported, not from you. Terms of Service will take a look and get back to you as soon as they can on your ban from the email: [email protected].
In terms of how to handle this in future to avoid confusion, there wouldn't be any changes I could recommend from your side. Sometimes mistakes happen and that's what the appeal process is there for. Terms of Service will be able to see if the ban was added by mistake and overturn it from there.
Please keep an eye out on your email inbox from a reply from them.
- EA_Lanna
____________________________________________________________
Thanks for reaching out. It's good you've reopened the case and stressed the text they quoted in that email was from the other player being reported, not from you. Terms of Service will take a look and get back to you as soon as they can on your ban from the email: [email protected].
In terms of how to handle this in future to avoid confusion, there wouldn't be any changes I could recommend from your side. Sometimes mistakes happen and that's what the appeal process is there for. Terms of Service will be able to see if the ban was added by mistake and overturn it from there.
Please keep an eye out on your email inbox from a reply from them.
- EA_Lanna
____________________________________________________________
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