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Hi @fuymmmm,
At the moment the following languages are supported on Answers HQ:
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Hi @P2020Expert,
I can tell you care about your account, but I'm sorry, on Answers HQ we wouldn't know about your Account ban. Our Terms of Service team are the only ones who handle and investigate bans. There is no other way to reach the Terms of Service team besides the appeal option. If they've looked into this for you a few times and confirmed each time the ban was correctly applied, then it's there to stay.
I'm sorry; I know that's not the news you were hoping for.
- EA_Lanna
...
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Hi @sg9d7v9tzz2e,
Firstly, sorry to hear about your EA account. That sucks! Our support team can help you recover the account and update the email. Click on this link, scroll down to Still Need Help, and select Chat with Us. You should then be asked to fill in some information about the case and, from there, submit it to start a live chat conversation with the live support team. 🙂 They'll do their best to help you get ...
Read moreHi @EGTwx,
I'm not sure if this is something we can help with, but your best bet would be to check with the EA support team directly. They'll take a look and let you know what can be done from there. To help, I'd recommend gathering valid proof of purchase and then attaching it to a help case. Use these guides for more information:
Read moreHi @leoscott613,
If you have an EA ban, account or game-wise, I'd recommend visiting your My Ban History to view more info and dispute your active bans and suspensions from there. EA also aims to email you if they've applied for a ban or suspension. That email may share more information, too. Please check your email inbox for more details.
This guide will share more information about EA bans and suspension...
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them X...
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button...
Hi @perlaHOMIE,
An EA account can only ever have one of a particular type of account linked to it in its lifetime. So since you've linked an Steam account previously, you won't be able to link a new one. We have some more information in our unlinking article:
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