4 months ago - EA_Pythia - Direct link

Hello @DeafCantHear,

 

so you got banned on an account that you don't have proper access to any more because you don't have access to the email? 

 

In that case, you will need to change the email first. If you contact Support as a guest and tell them that you don't have access to your email anymore, they can help you change the email. After that, you can create a new case through the account that you have the ban on, in order to dispute that ban.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
4 months ago - EA_Pythia - Direct link

You can contact them through the same website - only thing you have to do, if you're currently logged in, is to click on your name in the top right corner and log yourself out. After that, you can use the website as normal, it will just warn you that you're using the website as a guest at some point.

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Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia