over 2 years ago - EA_Kent - Direct link

Hi @MHz4z

 

When you have the chance can you try downloading the Visual C++ Redistributable packages from the Microsoft Support website to see if that helps? If there's a problem with a missing or corrupted file that may help fix it. 

 

Let me know if you're still running into the same error message after that. Thanks! 

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over 2 years ago - EA_Kent - Direct link

@MHz4z 

 

Thank you for giving it a try. 

 

Could you post a DxDiag when you have the chance? For more info on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread. Thanks! 

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