[2022] Mysterious mass bans figured out.

Hey @hong214080 if out TOS team has denied your appeal then I'm sorry to say but there is nothing that we can do to change this on AHQ.

If you believe that your account was compromised and a third-party is responsible for the ban then please speak with our live support team.

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

Darko