EA_Darko

EA_Darko



Yesterday

Comment
    EA_Darko on Support Forums - Thread - Direct

Sorry to say @Thekilerguy but if you are unable to verify account ownership then there would be nothing that our team could do to assist you.


Only the account owner can gain access to or make any changes to an account.

 

No harm checking here for more help: http...

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Thekilerguy have you spoken with our live support team about this?

 

Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Thekilerguy did you appeal the ban with our TOS team at any stage?

 

Darko

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09 Jan

Comment
    EA_Darko on Support Forums - Thread - Direct

Best thing to do @ThinknQ is have a chat with our support team: https://help.ea.com/en/help-home/

 

They can advise you further.

 

Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

It can simply be a visual bug @ThinknQ.

 

What platform are you on?

 

Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @ThinknQ try exiting out of the game and then back in to see if it changes anything.

 

Darko

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08 Jan

Comment
    EA_Darko on Forums - Thread - Direct

Hey @princeofolympus we are happy to pass your feedback on to the team about this.


Darko

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23 Dec

Comment
    EA_Darko on Support Forums - Thread - Direct

Any questions about a TOS sanction needs to be addressed to the TOS team @luyao4567789.


We cannot help with such issues here.


Darko 

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15 Dec

Comment
    EA_Darko on Support Forums - Thread - Direct

You need to give the TOS team time to respond @luyao4567789.

 

Darko

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12 Dec

Comment
    EA_Darko on Forums - Thread - Direct

We don't comment on individual bans @GimmyYourMilk and don't believe everything you read or see online.

I can see why those mey be actioned based on what is there and also those are years-old examples.

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @GimmyYourMilk those examples you shared have not got anyone banned. 

 

If you are rude or abusive towards others then you risk action being taken on your account. 

 

Simply chatting away and having fun will not. 

 

Darko

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11 Dec

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @myrollsphione for missing items in APEX it's best to start by taking a look here: https://help.ea.com/en/help/apex-legends/apex-legends/missing-content/

 

All info and links you need should be there.

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @GLSMY we have no choice but to follow local law. If you'd like to see changes then you can petition your government. 

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @GLSMY any legal requirements related to purchases are outside of our hands. 

 

Will pass all the feedback on.

 

Darko 

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19 Nov

Comment
    EA_Darko on Forums - Thread - Direct

Hey @AAAXQZ123 if there are legal restrictions and requirements in the country you are residing related to in-game digital items expiring then there's nothing that we can do about this. Our teams are required by law to abide by the rules and the best thing I can recommend is to lobby for change. 

 

Will pass your feedback on. 

 

Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

We can't comment on a TOS sanction @lettoozan.

 

All we can recommend is to keep an eye on your email for a response. 

 

Darko

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18 Nov

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @lettoozan and @Midnight9746 our live support team cannot assist with any ban related issues.


The only team who can help is our TOS team who you can find here: ...

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13 Nov

Comment
    EA_Darko on Forums - Thread - Direct

Hey all, going to shut this down as it's moving away from  the original intent and to save it going too far we'll end it here.

 

Your initial point @r1ggedgame is an interesting one and if anything does come into play relating to such changes we'll let you know but it's not something that you should be worried about, it's why we have a legal team so that we can all just play games and let them worrying about all that. 

 

Darko

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11 Nov

Comment
    EA_Darko on Forums - Thread - Direct

Hey @mincidents you can appeal your ban with our TOS team using the link above.


Darko

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