EA_Darko

EA_Darko



15 Dec

Comment
    EA_Darko on Support Forums - Thread - Direct

You need to give the TOS team time to respond @luyao4567789.

 

Darko

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12 Dec

Comment
    EA_Darko on Forums - Thread - Direct

We don't comment on individual bans @GimmyYourMilk and don't believe everything you read or see online.

I can see why those mey be actioned based on what is there and also those are years-old examples.

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @GimmyYourMilk those examples you shared have not got anyone banned. 

 

If you are rude or abusive towards others then you risk action being taken on your account. 

 

Simply chatting away and having fun will not. 

 

Darko

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11 Dec

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @myrollsphione for missing items in APEX it's best to start by taking a look here: https://help.ea.com/en/help/apex-legends/apex-legends/missing-content/

 

All info and links you need should be there.

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @GLSMY we have no choice but to follow local law. If you'd like to see changes then you can petition your government. 

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @GLSMY any legal requirements related to purchases are outside of our hands. 

 

Will pass all the feedback on.

 

Darko 

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19 Nov

Comment
    EA_Darko on Forums - Thread - Direct

Hey @AAAXQZ123 if there are legal restrictions and requirements in the country you are residing related to in-game digital items expiring then there's nothing that we can do about this. Our teams are required by law to abide by the rules and the best thing I can recommend is to lobby for change. 

 

Will pass your feedback on. 

 

Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

We can't comment on a TOS sanction @lettoozan.

 

All we can recommend is to keep an eye on your email for a response. 

 

Darko

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18 Nov

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @lettoozan and @Midnight9746 our live support team cannot assist with any ban related issues.


The only team who can help is our TOS team who you can find here: ...

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13 Nov

Comment
    EA_Darko on Forums - Thread - Direct

Hey all, going to shut this down as it's moving away from  the original intent and to save it going too far we'll end it here.

 

Your initial point @r1ggedgame is an interesting one and if anything does come into play relating to such changes we'll let you know but it's not something that you should be worried about, it's why we have a legal team so that we can all just play games and let them worrying about all that. 

 

Darko

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11 Nov

Comment
    EA_Darko on Forums - Thread - Direct

Hey @mincidents you can appeal your ban with our TOS team using the link above.


Darko

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08 Nov

Comment
    EA_Darko on Forums - Thread - Direct

If our TOS team has denied your appeals @iiTzChajbi then there is nothing we can do to change this. 

 

Darko

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Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to direct any questions related to a TOS sanction to our TOS team @bewailingnew.


There is no one else who can assist: https://help.ea.com/en-gb/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

Darko

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01 Nov

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @PrivmillerCOL if there is a TOS sanction on your account then you will need to speak with our TOS team: https://help.ea.com/en-gb/help/account/information-about-locked-or-banned-or-suspended-accounts/

 

They are the only ones who can assist with these issues.


Darko

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17 Oct

Comment
    EA_Darko on Forums - Thread - Direct

Hey @vBjoergen removed the video as videos showing cheating or what looks to be cheating never goes anywhere good and we don't allow name and shame on the boards.


If you suspect another user of cheating please report them using the link above.


Darko 

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16 Oct

Comment
    EA_Darko on Support Forums - Thread - Direct

You will need to continue to engage with our TOS team @rngdanny as they are the only ones who can assist.


Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

If you suspect another user of cheating @DrRoughKnuckle then you can report them here: https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/

 

As for your other comments, APEX Legends is an inclusive...

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15 Oct

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @IceColdCoffee our team will review a certain number of appeals but after multiple declined appeals they will no longer review new appeals.

Darko 

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11 Oct

Comment
    EA_Darko on Forums - Thread - Direct

Hey @hehetehe12 if you continue to spread misinformation then we may need to take action.

 

Our TOS team use templates for responses to ensure there is uniformity it the replies users receive.

 

If our team has denied your appeal then there is nothing we can do to change this.


Darko

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