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We can't comment on a TOS sanction @lettoozan.
All we can recommend is to keep an eye on your email for a response.
Darko
We can't comment on a TOS sanction @lettoozan.
All we can recommend is to keep an eye on your email for a response.
Darko
Hey @lettoozan and @Midnight9746 our live support team cannot assist with any ban related issues.
The only team who can help is our TOS team who you can find here: ...
Hey all, going to shut this down as it's moving away from the original intent and to save it going too far we'll end it here.
Your initial point @r1ggedgame is an interesting one and if anything does come into play relating to such changes we'll let you know but it's not something that you should be worried about, it's why we have a legal team so that we can all just play games and let them worrying about all that.
Darko
If our TOS team has denied your appeals @iiTzChajbi then there is nothing we can do to change this.
Darko
You will need to direct any questions related to a TOS sanction to our TOS team @bewailingnew.
There is no one else who can assist: https://help.ea.com/en-gb/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
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Hey @PrivmillerCOL if there is a TOS sanction on your account then you will need to speak with our TOS team: https://help.ea.com/en-gb/help/account/information-about-locked-or-banned-or-suspended-accounts/
They are the only ones who can assist with these issues.
Darko
Hey @vBjoergen removed the video as videos showing cheating or what looks to be cheating never goes anywhere good and we don't allow name and shame on the boards.
If you suspect another user of cheating please report them using the link above.
Darko
You will need to continue to engage with our TOS team @rngdanny as they are the only ones who can assist.
Darko
If you suspect another user of cheating @DrRoughKnuckle then you can report them here: https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/
As for your other comments, APEX Legends is an inclusive...
Read moreHey @IceColdCoffee our team will review a certain number of appeals but after multiple declined appeals they will no longer review new appeals.
Darko
Hey @hehetehe12 if you continue to spread misinformation then we may need to take action.
Our TOS team use templates for responses to ensure there is uniformity it the replies users receive.
If our team has denied your appeal then there is nothing we can do to change this.
Darko
Hey @IceColdCoffee all that you can do in a situation like this is appeal with our TOS team.
You can appeal here: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
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Please don't spread misinformation on AHQ @hehetehe12.
Our team independently review all ban appeals and it is not an automated process.
Darko
If you have a ban on your account @LordVirginKiller all you can do is appeal with our TOS team here: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
No one else can assist you with such an issue.
Darko
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Hey @DizzyNIX1 for any issues with a TOS sanction you will need to speak with our TOS team to appeal this: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
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Hey @RNG_Danny for any issues with a TOS sanction you will need to speak with our TOS team to appeal this: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
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Hey @slowedsynergy you need to open the case on the account that was hacked, if our team can see any evidence of a compromise or email change they can rectify this.
Darko
If the case shows closed @slowedsynergy then it means our team reached out to you with the outcome of their investigation.
Are you opening the appeal on an email you have access to?
Darko
Hey @slowedsynergy there is nothing that we on AHQ can do to assist with a TOS sanction.
All we can recommend is to speak with our TOS team: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/...