[2022] Data center downloading

Hi @jremill, 

There are some other steps we can try which could help with this. 

When you've got the chance please try running through the basic and advanced connectivity steps from the EA Help website. If you're still running into the same issue after that please let me know. 

Thanks! 

@jremill 

You're welcome! I'm glad to hear it helped. Thanks for letting me know.