about 3 years ago - EA_Illium - Direct link

@icecold3k If you have a missing purchase you will need to speak with an EA Advisor for further assistance, Below are some ways to contact them. 

 

We share this information with things like account issues, missing items, etc. because for certain issues we are unable to assist on the forums. If you are running into other issues with Apex please make a new post and we can provide any relevant information. 

 

  • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.   
  • Twitter - Select the message icon to get assistance   
  • Facebook - You can select the 'send message' option on the accounts home page    

 

Thanks!

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