Hey @Moham3dOsama
Please see the information in my last post, We are unable to assist with account/order issues here on the forums.
If you have purchased a game or virtual currency from a trusted retailer; ...
Read moreHey @Moham3dOsama
Please see the information in my last post, We are unable to assist with account/order issues here on the forums.
If you have purchased a game or virtual currency from a trusted retailer; ...
Read moreHey @Moham3dOsama
You could try waiting 24 hours for the content to show up. If it does not appear you will want to speak to your retailer for further assistance.
To find more information on where to purchase EA games and currency check out our help article:
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Hi @Tkaimz
We are unable to assist with Bans/Kicks here on the Answers HQ forums. You will want to fill out this online forum to reach out to our TOS team for further assistance.
...
Read moreHi @Refis2089
I would recommend reaching out to our support for further account assistance.
Create a support ticket on our help site with this link.
We are unable to assist with account-related issues on AHQ, If you believe someone else may have accessed your account you will want t...
Read moreHi @14Wanheda
If you do come across anyone who may potentially be breaking our rules, be sure to report them using our Help Article:
Report players for cheating, abuse, and harassment
... Read more
Hey @astronicat
To confirm do you see that nickname in the Steam or EA app clients? If not do you see it in the game at all?
If not, I'm not sure what stat your friend showed that contained that name do you possibly have a screenshot you can share?
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - '...
Hi @sparks13
If our support has or is currently looking into something then we may need to simply wait from here.
Thanks!
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP bu...
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this butt...
Read moreHey @csj711
Apologies but to confirm are you wanting an update on a potential email you recieved about a report you made?
If so, as mentioned above we are unable to assist with reports here on Answers HQ, so we would not have additional information or details to share with you.
As I last mentioned, if you come across someone breaking our User Agreement or fair play rules please report them and the appropriate team can investigate.
Thanks!
Hey @csj711
Thanks for taking a moment to reach out to the Apex Legends community here on Answers HQ!
To confirm if your account, or anyone you know, has potentially had their account access by someone else I would recommend reaching out to our support for further account assistance.
Create a support ticket on our help site with ...
Read moreHey @Minaaarii
For more info on how you can set up a case with the team, check out the following article on the EA Help site:
Cheers!
*Accept...
Read more*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
We are unable to assist with Bans/Kicks here on the Answers HQ forums. You will want to fill out this online forum to reach out to our TOS team for further assistance.
...
Read moreHey @RXZEoctic
Can we try going through the steps mentioned in our post:
Breakout Rewards Free Gifts - A Guide to sending gifts in Apex Legends
Thanks!
Hi @scrappy20ni
To confirm which platform/client do you play on?
If you play via the EA app, you would want to speak with our support to further look into this and see what options may be available.
For other platforms, I would recommend reaching out to their support depending on where you might play.
Cheers!
Hi @I4sson
We can't check accounts here on Answers HQ, but we might be running into the issue described here: Login verification activated but game still tells me to activate it.
If so, we may need to wait for an update from the team!