devtrackers.gg → EA_Illium

EA_Illium

25 Nov

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25 Nov 18:34 EA_Illium on Forums - Thread - Direct

Hi @cicolution, Have you checked your email address for any updates from the team?

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15 Nov

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15 Nov 20:42 EA_Illium on Support Forums - Thread - Direct

Hi @Rev1cEeeee, To confirm was your account previously linked to a separate EA account?

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12 Nov

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12 Nov 22:18 EA_Illium on Support Forums - Thread - Direct

Hey @sepata96 If you or aware of a potential exploit or bug, feel free to DM me and we can pass it on to the team to be aware of!

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02 Oct

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02 Oct 19:26 EA_Illium on Support Forums - Thread - Direct

Hi @Jay_Ghosting

If you do come across anyone who may potentially be breaking our rules, be sure to report them using our Help Article:

Report cheating, harassment, and illegal content

From there they will look into the report and take the appropriate action if needed.

Please Note, We are unable ...

16 Sep

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16 Sep 22:55 EA_Illium on Support Forums - Thread - Direct

If you haven't already can we give the following a try?

Run the ...

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16 Sep 22:52 EA_Illium on Support Forums - Thread - Direct

Hi @abdenour001

I would recommend reaching out to our support for further account assistance.

Create a support ticket on our help site with this link.

We are unable to assist with account-related issues on AHQ, If you believe someone else may have accessed your account you will want to reach out to our support to look into this further and assist with your account information.

...

11 Jul

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11 Jul 21:58 EA_Illium on Support Forums - Thread - Direct

Hey @Moham3dOsama

Please see the information in my last post, We are unable to assist with account/order issues here on the forums.

If you have purchased a game or virtual currency from a trusted retailer; ...

10 Jul

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10 Jul 16:43 EA_Illium on Support Forums - Thread - Direct

Hey @Moham3dOsama

You could try waiting 24 hours for the content to show up. If it does not appear you will want to speak to your retailer for further assistance.

To find more information on where to purchase EA games and currency check out our help article:

...

01 Jul

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01 Jul 19:01 EA_Illium on Forums - Thread - Direct

We are unable to assist with Bans/Kicks here on the Answers HQ forums. You will want to fill out this online forum to reach out to our TOS team for further assistance.

...

08 May

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08 May 20:35 EA_Illium on Support Forums - Thread - Direct

I would recommend reaching out to our support for further account assistance.

Create a support ticket on our help site with this link.

We are unable to assist with account-related issues on AHQ, If you believe someone else may have accessed your account you will want t...

04 May

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04 May 20:41 EA_Illium on Forums - Thread - Direct

If you do come across anyone who may potentially be breaking our rules, be sure to report them using our Help Article:

Report players for cheating, abuse, and harassment

Comment

04 May 15:44 EA_Illium on Forums - Thread - Direct

Hey @astronicat

To confirm do you see that nickname in the Steam or EA app clients? If not do you see it in the game at all?

If not, I'm not sure what stat your friend showed that contained that name do you possibly have a screenshot you can share?

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03 May

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03 May 22:32 EA_Illium on Support Forums - Thread - Direct

If our support has or is currently looking into something then we may need to simply wait from here.

Thanks!

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
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02 May

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02 May 19:32 EA_Illium on Support Forums - Thread - Direct

Have you already reached out to our support to take a further look?

How to use EA Help

Cheers!

22 Apr

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22 Apr 22:28 EA_Illium on Forums - Thread - Direct

Hi @csj711, we are unable to assist with reports here on Answers HQ, so we would not have additional information or details to share with you.

As I last mentioned, if you come across someone breaking our User Agreement or fair play rules please report them and the appropriate team can investigate.

Thanks!

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18 Apr

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18 Apr 18:16 EA_Illium on Forums - Thread - Direct

Apologies but to confirm are you wanting an update on a potential email you recieved about a report you made?

If so, as mentioned above we are unable to assist with reports here on Answers HQ, so we would not have additional information or details to share with you.

As I last mentioned, if you come across someone breaking our User Agreement or fair play rules please report them and the appropriate team can investigate.

Thanks!

16 Apr

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16 Apr 15:00 EA_Illium on Forums - Thread - Direct

Thanks for taking a moment to reach out to the Apex Legends community here on Answers HQ!

To confirm if your account, or anyone you know, has potentially had their account access by someone else I would recommend reaching out to our support for further account assistance.

Create a support ticket on our help site with ...

01 Apr

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01 Apr 16:24 EA_Illium on Support Forums - Thread - Direct

Hi @Mxntallyunstxble

Would it be possible to get a DxDiag?

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28 Mar

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28 Mar 17:57 EA_Illium on Support Forums - Thread - Direct

Hi @Mxntallyunstxble

Thanks for the additional information!

Can we try the following if we have not so far?

Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
Verify you signed into your ...

Comment

28 Mar 17:56 EA_Illium on Support Forums - Thread - Direct

For more info on how you can set up a case with the team, check out the following article on the EA Help site:

How to use EA Help

Cheers!

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