over 2 years ago - EA_Barry - Direct link

@kipsTaaaa 

 

Please check the following link for info on maintaining account security: 

 

https://help.ea.com/en-us/help/account/how-to-maintain-account-security/

 

As for your lost shards, you can make contact with an EA Game Advisor to see what we can do for you.

Click the following link to get started: https://help.ea.com/en/contact-us/

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

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