EA_Barry

EA_Barry


24 Jun

Comment
    EA_Barry on Support Forums - Thread - Direct

@ShadowEnder69 

 

This is potentially caused by a slow or failing hard drive having trouble loading assets quickly enough and then when fully loaded into RAM your performance improves drastically.

 

If this is the case, a Solid State Drive (SSD) may be the answer.

 

Thanks.

barry.png
... Read more

21 Jun

Comment
    EA_Barry on Support Forums - Thread - Direct

@XHelperZ 

 

Apex is currently offline, the relevant teams are investigating.

barry.png
Comment
    EA_Barry on Support Forums - Thread - Direct

@Davidakiplay1 

 

Check the relevant links below for connectivity info and help, thanks.

 

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

...

Read more

09 Jun

Comment
    EA_Barry on Forums - Thread - Direct

@w576594011 

 

Looking at the image you posted, try changing the region shown at the top right of the screen, thanks.

barry.png

23 May

Comment
    EA_Barry on Support Forums - Thread - Direct

@thaole96 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

19 May

Comment
    EA_Barry on Support Forums - Thread - Direct

@Anferza 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

09 May

Comment
    EA_Barry on Support Forums - Thread - Direct

@TheTails 

 

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

 

Some general troubleshooting steps:

 

  • Make sure all available Windows Updates and hardware driver updates are installed
  • Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
  • Perform a clean b...
Read more

26 Apr

Comment
    EA_Barry on Support Forums - Thread - Direct

@lforikq 

 

Check the following link if you suspect your account may have been compromised: 

 

https://help.ea.com/en/help/account/secure-hacked-ea-account/

 

We cannot assist with bans directly here on AHQ.

If you feel you have been inc...

Read more

25 Apr

Comment
    EA_Barry on Support Forums - Thread - Direct

@Don_DreamReaper 

 

Reboot your router and then boot your console in Safe Mode and choose Option 5, Rebuild Database: 

 

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

 

Thanks.

barry.png... Read more

06 Apr

Comment
    EA_Barry on Forums - Thread - Direct

@MoraFFox 

 

This is not a support issue, this is something our Terms of Service team will handle, thanks.

barry.png
... Read more

23 Mar

Comment
    EA_Barry on Forums - Thread - Direct

@Ryuta47 

 

Please only buy coins directly from the Apex store, thanks.

barry.png

21 Mar

Comment
    EA_Barry on Support Forums - Thread - Direct

@FinaL_BeacH 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more
Comment
    EA_Barry on Forums - Thread - Direct

@FaTe-diamond_KIA 

 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

02 Mar

Comment
    EA_Barry on Support Forums - Thread - Direct

@773vulture312 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

22 Feb

Comment
    EA_Barry on Support Forums - Thread - Direct

@zxaixinxin 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

21 Feb

Comment
    EA_Barry on Support Forums - Thread - Direct

@pandazzleyo 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-abou...

Read more

08 Feb

Comment
    EA_Barry on Forums - Thread - Direct

@50MELONS 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

28 Jan

Comment
    EA_Barry on Support Forums - Thread - Direct

@bldsnow 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

26 Jan

Comment
    EA_Barry on Forums - Thread - Direct

@BlackRockShxxter 

 

Please report suspected cheaters either in-game or via the following link, thanks.

 

https://www.easy.ac/en-us/support/apexlegends/contact/report/

barry.png... Read more