EA_Barry

EA_Barry


14 Jan

Comment
    EA_Barry on Support Forums - Thread - Direct

@f_aspect471 

 

Your machine may not meet the below system requirements, check your CPU and GPU: 

 

MINIMUM REQUIREMENTS

OS: 64-bit Windows 10
Processor (AMD): Ryzen 3 1300X or Equivalent
Processor (Intel): i5 6600k or Equivalent
Memory: 8 GB
Graphics card (AMD): Radeon HD 7850 or Equivalent
Graphics card (NVIDIA): GeForce GTX 660 or Equivalent
DirectX: 11.1 Compatible video card or equivalent
Online Connection Requirements: Broadband Connection
Hard-dr...

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Comment
    EA_Barry on Support Forums - Thread - Direct

@MickVolume 

 

Reposting so a solution can be marked: 

 

"EDIT: I have been able to fix this by: 

 

going into game properties, deleting the launch options, then launching the game. after closing, I re-added my launch options (fps cap) and somehow that fixed it. The game now launches."

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08 Jan

Comment
    EA_Barry on Forums - Thread - Direct

@skutaboy 

 

If you have been playing for too long, you will not be able to refund. 

 

Please see information on Returns and Cancellations here: http://help.ea.com/en/article/returns-and-cancellations/

 

Thanks.

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05 Jan

Comment
    EA_Barry on Support Forums - Thread - Direct

@Homelessbum5832 

 

We cannot assist with bans directly here on AHQ.

As above, if you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

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22 Dec

Comment
    EA_Barry on Support Forums - Thread - Direct

@Sc4msuit 

 

Reposting so a solution can be marked: 

 

"What eventually helped - for now - was updating the AntiCheat client as stated in here ."

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21 Dec

Comment
    EA_Barry on Support Forums - Thread - Direct

@DCrathien 

 

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

 

Some general troubleshooting steps:

 

Thanks.

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08 Dec

Comment
    EA_Barry on Support Forums - Thread - Direct

@legacyouo 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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18 Nov

Comment
    EA_Barry on Support Forums - Thread - Direct

@tre_league 

 

Never post personal information on any public forum. 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

15 Nov

Comment
    EA_Barry on Forums - Thread - Direct

@VekeTheGamer0 

 

"if i were to pre load the game now, could i still refund it in 24 hours of launching the game for the first time."

 

Yes.

 

Please see information on Returns and Cancellations here: http://help.ea.com/en/article/returns-and-cancellations/...

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03 Nov

Comment
    EA_Barry on Support Forums - Thread - Direct

@Sarabunari 

 

Check the following link for info on where you should be buying your games from:

 

https://help.ea.com/en-us/help/faq/where-to-buy-ea-games-v2/

 

You can make contact with an EA Game Advisor so we can take a look at your account.

Click the following link to get started: ...

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Comment
    EA_Barry on Support Forums - Thread - Direct

@KloneMcCloe 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 

...

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02 Nov

Comment
    EA_Barry on Support Forums - Thread - Direct

@uhhkaleb 

 

Check the following link for info on securing your account: 

 

https://help.ea.com/en/help/account/secure-hacked-ea-account/

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by follo...

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01 Nov

Comment
    EA_Barry on Support Forums - Thread - Direct

@MMaMaa 

 

Our Advisors cannot help you directly with this issue.

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

17 Sep

Comment
    EA_Barry on Support Forums - Thread - Direct

@jmmychr09 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

08 Sep

Comment
    EA_Barry on Forums - Thread - Direct

@MustyChickenDOH 

 

Nothing will carry over to the full game release, thanks.

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07 Sep

Comment
    EA_Barry on Support Forums - Thread - Direct

@CHeeFire002 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

barry.png... Read more

06 Sep

Comment
    EA_Barry on Support Forums - Thread - Direct

@DramaFree100 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

... Read more

20 Aug

Comment
    EA_Barry on Support Forums - Thread - Direct

@DesiBuddies_YT 

 

If it is only on one map then right clicking the game in Origin and then choosing Repair should help, thanks.

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19 Aug

Comment
    EA_Barry on Support Forums - Thread - Direct

@UnbanPleasePLz 

 

Absolutely not.

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