EA_Barry

EA_Barry


30 Jan

Comment
    EA_Barry on Support Forums - Thread - Direct

@vkomev 

 

The following post has been marked as a solution, maybe this can help you too.

 

https://answers.ea.com/t5/Technical-Issues/Apex-Legends-won-t-launch/m-p/11595387#M153014

 

ありがとう

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22 Jan

Comment
    EA_Barry on Support Forums - Thread - Direct

@Sherlock465 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-abou...

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12 Jan


11 Jan

Comment
    EA_Barry on Support Forums - Thread - Direct

@DumpandChase79 

 

We're aware some players are having issues connecting to the @PlayApex servers right now when in/returning to the lobby.

 

We're working on a fix and will reply to this tweet with updates as we have them.

 

Thanks for your patience while we sort this out.

 

...

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20 Dec

Comment
    EA_Barry on Forums - Thread - Direct

@INSIDER_NL 

 

Thank you and happy holidays to you and everyone here!

 

barry.png

16 Dec

Comment
    EA_Barry on Forums - Thread - Direct

@zhujiu1207 

 

 

At the moment the following languages are supported on Answers HQ:

 

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03 Dec

Comment
    EA_Barry on Support Forums - Thread - Direct

@zhangyhstc 

 

Check the following link for info on securing your account: 

 

https://help.ea.com/en/help/account/secure-hacked-ea-account/

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

...

Read more

24 Nov

Comment
    EA_Barry on Support Forums - Thread - Direct

@askan7 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-o...

Read more

23 Nov

Comment
    EA_Barry on Support Forums - Thread - Direct

@JakeyPlays 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: ...

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18 Nov

Comment
    EA_Barry on Support Forums - Thread - Direct

@enzhen22 

 

 

At the moment the following languages are supported on Answers HQ:

 

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17 Nov

Comment
    EA_Barry on Support Forums - Thread - Direct

@Ayce_0_Spades 

 

It will likely be worthwhile to perform a clean install of the following Studio Driver set rather than the game ready drivers: 

 

https://www.nvidia.com/download/driverResults.aspx/194382/en-us/

 

Thanks.

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08 Nov


03 Nov

Comment
    EA_Barry on Support Forums - Thread - Direct

@hao0ook 

 

Please allow our Terms of Service team time to attend to your case, thanks.

barry.png

28 Sep

Comment
    EA_Barry on Forums - Thread - Direct

@sbr-saber 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

Read more
Comment
    EA_Barry on Support Forums - Thread - Direct

@cynthi-99 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: ...

Read more

15 Sep

Comment
    EA_Barry on Support Forums - Thread - Direct

@m2kugod 

 

Not all bans will show up in your ban history.

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

...

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16 Aug

Comment
    EA_Barry on Support Forums - Thread - Direct

@09The_God 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

Read more

11 Aug

Comment
    EA_Barry on Support Forums - Thread - Direct

@kenjsnakeeather 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/informat...

Read more

09 Aug

Comment
    EA_Barry on Forums - Thread - Direct

@CloverDeuce 

 

Battle Pass Points not fully reflecting progress on S1 Mastery Badge - All Platforms - AWARE 05/08 @ 10:54 UTC

We are aware that players are not currently seeing the full intended progress made towards the Season 1: Zero Hour Mastery Badge for your playercard. The team has previously attempted to resolve this with a change in Update 1.2, however, this fix was unsuccessful, and are looking at further options to resolve this. We will provide any further updates as and when we can.

 

...

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05 Aug

Comment
    EA_Barry on Support Forums - Thread - Direct

@Vesiny0 

 

Try the following steps: 

 

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