EA_Barry

@ShadowEnder69 

This is potentially caused by a slow or failing hard drive having trouble loading assets quickly enough and then when fully loaded into RAM your performance improves drastically.

If this is the case, a Solid State Drive (SSD) may be the answer.

Thanks.

@XHelperZ 

ASAP

@XHelperZ 

Apex is currently offline, the relevant teams are investigating.

@Davidakiplay1 

Check the relevant links below for connectivity info and help, thanks.

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

...

@thaole96 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

@Anferza 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

@TheTails 

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

Some general troubleshooting steps:

• Make sure all available Windows Updates and hardware driver updates are installed
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean b...

@lforikq 

Check the following link if you suspect your account may have been compromised: 

https://help.ea.com/en/help/account/secure-hacked-ea-account/

We cannot assist with bans directly here on AHQ.

If you feel you have been inc...

@Don_DreamReaper 

Reboot your router and then boot your console in Safe Mode and choose Option 5, Rebuild Database: 

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

Thanks.

@FinaL_BeacH 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

@773vulture312 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

@zxaixinxin 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

@pandazzleyo 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-abou...

@bldsnow 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.