over 2 years ago - EA_Kent - Direct link

Hey @Koloiscooler


Can you try resetting the password on your EA Account when you've got the chance? Sometimes that can help with issues like this. 

 

For more info on how to reset it check out the EA Help website. Let me know if you're still running into the same issues after that. Thanks! 

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over 2 years ago - EA_Kent - Direct link

Hey @kinetic2700


I think it would be best to get in touch with the EA Help team so they can take a look at your account. I'm afraid we can't really look into account issues here on Answers HQ. 


For more details on how you can set up a case with them check out the EA Help website. You can also speak with the team over Twitter or Facebook instead, if you prefer. 

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