devtrackers.gg
Hey all,
We are aware of the crashing reports on PS4 since downloading the update today. For some context, this patch was only meant to update the PS+ skin rewards in the Playstation Store, no changes were made to the game and this was pushed on Playstation 4 only.
We'll provide updates here as we investigate what's causing the issue.
UPDATE: The "Pick Me Up" Banner Frames for Lifeline is trying to call up a non-existent file. We've been able to confirm that the following can cause the game to crash:
- If you've earned the Banner Card and hover over it in the customization menus.
- Viewing your Banner Card, squadmate's, or the champion's banner in the intro or on the in-world screens.
- Inspecting someone who has the card equipped by right-clicking a friend in the lobby.
We apologize for the issue. We have a partial fix live now disabling the Banner. Crashes may still occur when unlocking the Banner or equipping it and we're continuing to work on fully resolving the issue.
External link →