about 1 year ago - EA_QueenBee - Direct link
Hey @EllionFontain,

If you're constantly being told to reset your password without that changing anything, then it's highly likely that your PlayStation account is linked to an old or disabled EA account. If you log in here with the EA credentials you're using, do you see your PlayStation account linked?

https://myaccount.ea.com/cp-ui/connectaccounts/index

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
about 1 year ago - EA_QueenBee - Direct link
@EllionFontain,

I recommend that you reach out to our live support team via the following link:

https://help.ea.com/en/contact-us/

Unfortunately we're not able to help with account issues on the forums, but they'll be able to help you find out where your account is linked, and then they can do their best to get you back into the game. Standard smile

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other





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