about 3 years ago - EA_Barry - Direct link

@lWocky 

 

Power cycle your console and router and then retry. If the issue persists, set an alternate DNS server as follows: 

 

Xbox One: 

  1. From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings.)
  2. From there, enter the Primary DNS as "8.8.8.8" and the Secondary DNS as "8.8.4.4"

Thanks.

barry.png