almost 4 years
ago -
EA_Barry
-
Direct link
Power cycle your console and router and then retry. If the issue persists, set an alternate DNS server as follows:
Xbox One:
- From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings.)
- From there, enter the Primary DNS as "8.8.8.8" and the Secondary DNS as "8.8.4.4"
Thanks.