about 1 year ago - EA_QueenBee - Direct link
Hey @2vc326p2s05k,

If you're missing Apex coins, I recommend that you reach out to our live support team so they can make sure you get the Apex coins you're owed:

https://help.ea.com/en/contact-us/

Make sure that you have your proof of purchase on hand, as they'll need to see it. This article shows exactly what they'll need:

https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
about 1 year ago - EA_QueenBee - Direct link
Hey @2vc326p2s05k,

I had to remove some of your images since this is a public forum and you shared your email address (Which is never a good thing to do), and we're not able to help with missing content on the forums. You need to reach out to our live support team via the following link:

https://help.ea.com/en/contact-us/

They can help you with your missing coins.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
11 months ago - EA_QueenBee - Direct link
Hey @Ale830,

If you follow the support link, once you've picked your product and platform, try selecting different problem categories. You should get the option to chat eventually. There's a few under "Orders" or "Manage my account" that consistently give me the option to start a chat. It does tend to go faster than emails do.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other





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