about 2 months ago - EA_Kent - Direct link

Hi @RubikTSV

 

There is no cross-platform progression in Apex Legends, so I'm afraid your progress from PC will not carry over to Xbox. 

 

If you're having trouble with logging into your EA Account or with resetting the password it would be best to get in touch with the EA Help team so they can take a look. I'm afraid we aren't able to help with account issues here on Answers HQ. 


For more details on how to set up a case with the team check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

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12 days ago - EA_Kent - Direct link

Hey @ApruvV

 

Did you previously unlink a platform account from your EA Account before this happened? 

Kent.png
11 days ago - EA_Kent - Direct link

@ApruvV 

 

Gotcha, thanks. 

 

I'm afraid that's one of the effects of unlinking a platform account and connecting it with a different EA Account. In order to keep the account progress you would need to reconnect it back with the original EA Account. 

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8 days ago - EA_Kent - Direct link

@ApruvV 

 

I'd recommend getting in touch with the EA Help team to see if they can help with that. 


For more details on how you can set up a case with them check out the EA Help website. You can also speak with the team over Twitter or Facebook instead, if you prefer. 

Kent.png





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