over 1 year ago - EA_Darko - Direct link

You will need to speak to our Terms of Service team in relation to any ban @JbShoots 

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ nor can our live support 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

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over 1 year ago - EA_Darko - Direct link

Hey @JbShoots it may appear auto-generated simply because there is nothing we can do to assist with TOS issues on AHQ.

 

If you have a ban and multiple appeals are declined then our team will no longer investigate further appeals.


Darko 

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