[2021] Didn’t get my coins in apex

@CrypticCrown Sometimes purchases can take a moment to go through, Currently we are aware of server issues leading to connectivity problems. This may be connected, I would recommend following our post here about it. Once everything is running as intended can you check if you have the BP after restarting?

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@CrypticCrown @MrFireKiller If you were double charged for the BP, the root issue should now be resolved. please reach out to an advisor for the extra 950 coins that were taken out. 

 

 

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@KuuShoi If you spend coins on a Legend, we would not be able to exchange or refund the purchase to use on the BP instead, The issue with players seeing a double charge for the BP would be separate from this.

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.