[2020] Account is invalid ps4

Hi there, @JoeMcNutty.

Normally, this can be resolved by resetting your password at www.origin.com. Please try doing that and let me know if you still have this issue or not. Thanks!

@@Wrede 

If resetting your password isn't working, chances are good you're on the wrong account. Apex was never played on the account you're posting on so most likely that's the case. If you don't know the email of your EA account, open a case with a live support advisor here so they can go through the account recovery process.