EA_Aljo

EA_Aljo



13 Jan

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @cameronsmithers 

 

We're not able to help with banned accounts over Answers HQ. More information on bans, as well as instructions for disputing them can be found in the article here. I'm now going to lock this thre...

Read more

09 Jan

Comment
    EA_Aljo on Support Forums - Thread - Direct

@K9X_Anas 

 

ToS has the final say in this. There is no one else we can refer you to.

Aljo.png
Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @K9X_Anas 


I'm very sorry to say, we cannot help with bans over Answers HQ. If ToS is not going to overturn the ban after 3 investigations, it will need to stay in place. There is nothing else that can be done.

Aljo.png

30 Dec

Comment
    EA_Aljo on Support Forums - Thread - Direct

Thread locked to prevent further "necro-posting". Please create a new thread for this or other issues. Thank you.

Aljo.png

18 Dec

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @haran960 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

23 Nov

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @terimayo10 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

16 Nov

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @13770165179 

 

At the moment the following languages are supported on Answers HQ:

 

Read more
Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @13770165179 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

12 Nov

Comment
    EA_Aljo on Support Forums - Thread - Direct

@rendellinho 

 

Try creating a case without being logged in instead.

Aljo.png

16 Sep

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @ShowMakerOnAPEX 

 

You can only link one Steam account to an EA account in its lifetime. You can try contacting support to see if they have any other options though. Please follow the steps here for opening a case.

Aljo.png... Read more

13 Sep

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @deshi_pal 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

09 Sep

Comment
    EA_Aljo on Support Forums - Thread - Direct

@NariYunsu 

 

Can you give me some details on what is happening when you try to reply?

Aljo.png

06 Sep

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @NariYunsu 

 

Since this is an account issue, you'll need to contact an advisor. It sounds like you tried to do that, but are having some trouble. What is happening when you try to open a case?

Aljo.png

30 Aug

Comment
    EA_Aljo on Support Forums - Thread - Direct

@Affluentstew787 

 

While the email is the same for denials, an investigation is still performed.

Aljo.png

29 Aug

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @Affluentstew787 

 

We're not able to help with banned accounts over Answers HQ. We wouldn't be able to go deeper into the reasoning for the ban. The best I can advise is to submit another dispute if you haven't done that 3 times already. Instructions for that can be found here.

Aljo.png... Read more

28 Aug

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @HotateOrigin 

 

At the moment the following languages are supported on Answers HQ:

 

Read more
Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @Gblod 

 

We're aware of this and investigating. Thanks for the report!

Aljo.png
Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @luzisonoko 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

27 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @itsmakobtw 

 

We're not able to help with bans over Answers HQ. If you haven't already submitted 3 disputes, please follow the instructions here for submitting another. Thank you.

Aljo.png... Read more
Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @MisterLMcG 

 

We're not able to help with account related issues over Answers HQ. An advisor can investigate this for you. To get in touch with one, please follow the instructions here. Thanks!

Aljo.png... Read more