Hi there, @ghubtiiox6il
The ban is for 7 days so that's what you will see for the length of the ban. After those 7 days are up though, you should be able to play again.
Hi there, @ghubtiiox6il
The ban is for 7 days so that's what you will see for the length of the ban. After those 7 days are up though, you should be able to play again.
You should be able to go to help.ea.com. Then choose Apex Legends. Next, choose "I want to dispute a ban or suspension". You may need to click the See more button and then "Manage my account" on the left side.
There is no one you can talk to about this. I'm now going to lock this thread as the correct answer has been given and there is nothing we can do over Answers HQ to help.
Hello, @CrazyCousins0194
If ToS reviewed your account 3 times and declined to lift the ban, it will need to stay in place. This not an issue that can be resolved over the phone.
Yes. You should receive an email sometime after reporting someone letting you know if action was taken or not. If you have any other issues, please reach out again. Good luck and have fun
Without knowing what that email says, I can't really provide any details. Does the email only say Positive Play Charter and nothing else?
Hi there, @salatagod
We're not able to help with banned accounts through Answers HQ. For more information, as well as instructions for disputing bans, please see the article here.
Hi there, @smallcepi
You had posted this on the FIFA Mobile forums. I moved it to the Apex Legends boards. Regarding your banned account, that's not something we can help with. You can find more information on bans, as well as instructions for disputing them, in the article ...
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Do you have another controller you can try? It would be good to rule out any controller issues.
An advisor can give you the general reason. It would be the same as the email you received about this.
Hi there, @TTV_R4ndmguy
I'm very sorry to say, but we can't help with hacked accounts over Answers HQ. You can find some help in this article. Also, an advisor can help make sure your account is secured. To get in touch with one, please open a case ...
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Humans work in ToS. They will send canned emails though.
Again, there is nothing we can do to help with this. I've given you all the information I can so I'm now going to lock this thread.