EA_Aljo

EA_Aljo



Yesterday

Comment
    EA_Aljo on Forums - Thread - Direct

@p1ckypick 

 

If ToS is not lifting the ban after 3 disputes, it will need to remain in place. I'm sorry to say, there's nothing else that can be done.

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Comment
    EA_Aljo on Forums - Thread - Direct

@TheKirasabi 

 

I had to remove your ID as well as images showing offensive names. Do not post the same thing that got you banned here in the forums. Chances are good that can get your account actioned here as well.

 

We can't help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article ...

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Comment
    EA_Aljo on Forums - Thread - Direct

@CuteBaby0 

 

It can take a few days to get a response from ToS. You're always welcome to open a case with an advisor to see if they have an update. In case you didn't receive the email. Cases can be opened here.

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20 May

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @Will5d 

 

It would be best to submit a dispute with Terms of Service. Instructions for that can be found in the article here. Thank you.

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Comment
    EA_Aljo on Forums - Thread - Direct

@Puddingtlme 

 

No worries. Just keep it in mind going forward. Thank you.

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Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @Puddingtlme 

 

I had to remove the player ID from your post. That is against the Answers HQ rules regarding "naming and shaming". Please report players using the instructions in the article here. Thank you.

Aljo.png... Read more
Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @Anvarheydari 

 

We're not able to assist with banned accounts over Answers HQ. If you haven't submitted 3 disputes, please submit another by following the instructions here. Thank you.

Aljo.png ... Read more
Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @InktzyOnTwitch 

 

We're unable to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here. Thank you.

Aljo.png... Read more

17 May

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @p1ckypick 

 

Unfortunately, we're not able to help with banned accounts over Answers HQ. If you haven't already submitted 3 disputes, you're welcome to submit another by following the instructions in the article here.

... Read more
Comment
    EA_Aljo on Support Forums - Thread - Direct

@96a9e0f726718ff7 

 

You can submit up to 3 disputes. Once ToS has investigated your account 3 times and the ban has not been overturned, it will need to remain in place.

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16 May

Comment
    EA_Aljo on Support Forums - Thread - Direct

@96a9e0f726718ff7 

 

How is submitting a dispute not working?

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Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @96a9e0f726718ff7 

 

We're not able to help with bans over Answers HQ. You'll need to submit a dispute with Terms of Service. To do that, please follow the instructions here. Thank you.

Aljo.png... Read more

14 May

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @jilusheni 

 

I'm sorry to say, we're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here. Thank you.

Aljo.png... Read more
Comment
    EA_Aljo on Support Forums - Thread - Direct

@miami_graffer 

 

If you haven't received a response within 48 hours, please submit a new case.

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13 May

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @miami_graffer 

 

This is something an advisor should look into so they can see if there's a ban on the account or not. To get in touch with one, please follow the instructions here for opening a case. Thank you.

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Comment
    EA_Aljo on Forums - Thread - Direct

Hello, @NSkibA09 

 

This sounds like an account related issue. Please open a case with an advisor here so they can help with this.

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10 May

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @omi_dobb 

 

At the moment the following languages are supported on Answers HQ:

 

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09 May

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @jg2z9z3rrv41 

 

Are you saying there's a console account linked with your EA account that you don't recognize? If so, an advisor is going to need to help with that. To get in touch with one, please open a case using the instructions here.

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06 May

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @YingYingYingYo 

 

At the moment the following languages are supported on Answers HQ:

 

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Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @frozenyuri28 

 

I'm sorry to say, we're not able to help with banned accounts over Answers HQ. Unfortunately, if you've already submitted 3 disputes, there's nothing else that can be done as ToS has performed multiple investigations and could not find anything that warrants overturning the ban. More information on banned accounts can be found in the article ...

Read more