EA_Aljo

Hello, @xhChopin 

At the moment the following languages are supported on Answers HQ:

•  ...

@bingminer 

The case will most likely show up within 24 hours. If you got an email the case was submitted, your case should be awaiting investigation by Terms of Service.

@bingminer 

There are no online consultants available for bans. You'll need to submit a dispute so they can review the ban for any issues.

Hello, @bingminer 

We're not able to help with banned accounts over Answers HQ. Please follow the instructions in the article here for submitting a dispute. Thank you.

Hi there, @coughfe 

I'm sorry to say, we cannot transfer your content and progress to another platform account.

@blankwinder 

Even with new evidence, you've already had 3 investigations. The ban will not be overturned.

Hello, @blankwinder 

If you have already submitted 3 disputes and ToS has not overturned the ban, it will need to remain in place. If you have not submitted 3 disputes yet, please follow the instructions here to request another...

Hi there, @Jacksonbreno568 

We're not able to help with banned accounts over Answers HQ. More information on bans, as well as instructions for disputing them, can be found in the article here. Thank you.

@DoctorOfGhetto 

As long as you remain on a wireless connection, this will continue to happen. I recommend using a wire. If that's not possible, it would be good to look into using a powerline adaptor. Those have been a very good solution when using a wired connection is not possible.

Hi there, @Reaper48YT 

We're not able to help with missing content over Answers HQ. Please open a case with an advisor so they can investigate this. Instructions for that can be found here. Thank you.

@Boogsan 

You're very welcome. If you have any other issues, please reach out again. Good luck!

Hi there, @Boogsan 

We're not able to help out with bans over Answers HQ. You'll need to submit a dispute so that Terms of Service can investigate this. Instructions for that can be found in the article here. Thank you.

@PikaGamer1256 

An advisor should be able to look into this for you. To get in touch with one, please follow the instructions here for opening a case. Thank you.

Hi there, @Radog0d 

Accounts cannot be unlinked from a banned EA account as mentioned in the article here. 

Hello, @4845677 

We're not able to help with missing content over Answers HQ. An advisor will need to investigate this. Please open a case by following the instructions here so they can look into this for you. Thanks!

Hi there, @tazxmbxe 

If your account was banned due to being compromised, and that ban is now lifted, you'll need to contact an advisor to have them secure your account. Please follow the instructions here for opening a case. Thank you.

Hi there, @PikaGamer1256 

It might just take some time for the ban to lift in game. It would be good to wait 24 hours. You also can try power cycling your network equipment and the system you play on.