EA_Aljo

EA_Aljo



16 Nov

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @13770165179 

 

At the moment the following languages are supported on Answers HQ:

 

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Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @13770165179 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

12 Nov

Comment
    EA_Aljo on Support Forums - Thread - Direct

@rendellinho 

 

Try creating a case without being logged in instead.

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16 Sep

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @ShowMakerOnAPEX 

 

You can only link one Steam account to an EA account in its lifetime. You can try contacting support to see if they have any other options though. Please follow the steps here for opening a case.

Aljo.png... Read more

13 Sep

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @deshi_pal 

 

At the moment the following languages are supported on Answers HQ:

 

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09 Sep

Comment
    EA_Aljo on Support Forums - Thread - Direct

@NariYunsu 

 

Can you give me some details on what is happening when you try to reply?

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06 Sep

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @NariYunsu 

 

Since this is an account issue, you'll need to contact an advisor. It sounds like you tried to do that, but are having some trouble. What is happening when you try to open a case?

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30 Aug

Comment
    EA_Aljo on Support Forums - Thread - Direct

@Affluentstew787 

 

While the email is the same for denials, an investigation is still performed.

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29 Aug

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @Affluentstew787 

 

We're not able to help with banned accounts over Answers HQ. We wouldn't be able to go deeper into the reasoning for the ban. The best I can advise is to submit another dispute if you haven't done that 3 times already. Instructions for that can be found here.

Aljo.png... Read more

28 Aug

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @HotateOrigin 

 

At the moment the following languages are supported on Answers HQ:

 

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Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @Gblod 

 

We're aware of this and investigating. Thanks for the report!

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Comment
    EA_Aljo on Support Forums - Thread - Direct

Hello, @luzisonoko 

 

At the moment the following languages are supported on Answers HQ:

 

Read more

27 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @itsmakobtw 

 

We're not able to help with bans over Answers HQ. If you haven't already submitted 3 disputes, please follow the instructions here for submitting another. Thank you.

Aljo.png... Read more
Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @MisterLMcG 

 

We're not able to help with account related issues over Answers HQ. An advisor can investigate this for you. To get in touch with one, please follow the instructions here. Thanks!

Aljo.png... Read more
Comment
    EA_Aljo on Forums - Thread - Direct

@Izukal 

 

Please see my previous response. I'm now going to lock this thread as we have no further information on Apex Legends Mobile.

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16 Aug

Comment
    EA_Aljo on Support Forums - Thread - Direct

Hi there, @MrGreenWithAGun 

 

What has happened is you finished the first stage of 1000 and received the reward. The next reward is granted at 3000. Also, there are daily objectives that will reset so it's possible you'll see that happen.

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15 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @maomaoadj 

 

Apex Legends Mobile is no longer in production. If that changes, we'll make an announcement.

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13 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

@Inconsistent420 

 

We can't help with bans or warnings over Answers HQ. If you receive a ban in the future, you'll need to dispute it so that ToS will investigate it and confirm whether or not the ban was warranted.

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10 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

Hello, @Inconsistent420 

 

As the message says, this is just a warning and you can still play. You can find out more about why your account was actioned by contacting an advisor. A case can be opened by following the instructions here.

Aljo.png... Read more

09 Aug

Comment
    EA_Aljo on Support Forums - Thread - Direct

@onlyprada66 

 

Please open a case with an advisor so they can take a look at your account. Don't submit a dispute. You should have an advisor take a quick look to see if there's anything else that can be done. Cases can be opened here.

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