Reporting rude language

Sorry to hear about that rude interaction. As you've mentioned that is most certainly inappropriate language, and if reported we'll be sure to take the appropriate action.

Did you get a chance to report it in-game? We cannot take action on the forums so I've removed the attachments, but if you didn't get a chance to report in-game you can also fill out the webform here under the Other options > EA Help section. Thanks for bringing that to our attention.