EA_Mako

Hey folks,

Just closing this off for anyone coming across the thread later or who may be unaware.

This was previously resolved and should no longer be occurring, thank you for the posts!

Hey @silver3141,

Just to make sure I'm understanding correctly, it sounds like this was your situation.

EA account 1: PSN account + progress

EA account 2: Steam account + progress

Then you had mentioned moving your Steam account to the EA account that had all your prior progress, but you're now seeing your Steam account is level 1. That would be due to this:

EA account 1: PSN account + progress, Steam account

EA account 2: Steam progress

Progress cannot be moved from one EA account to another, so when you unlinked the Steam account that progress remained behind. This would be why you're not seeing anything when ...

Hey @abc860900265,

We are indeed rolling out Cross Progression over time, so if you haven't yet seen an in-game notification letting you know that it's arrived for your specific account, that has not yet taken place.

As long as those platforms are both linked to the same EA account you should be perfectly fine once Cross Progression is enabled on your account.

Feel free to che...

Hey @Stivano_San,

If you see a suspected cheater, please report them by using the appropriate tools. We can't take any action against such accounts on Answers HQ, and such posts can lead to harassment.

If you didn't ...

@x_ririx21 

No, in your situation these were on different EA accounts originally per your original post.

Progress from different EA accounts can never be merged regardless of whether that was linked before or after October 26th.

@PremiumBuddd 

Sorry if I've misunderstood. You won't receive the content from the original EA account if you had unlinked a platform, but if you're just looking to use that platform on a new EA account without bringing over your progress, that's fine.

That should be the portion I've bolded below.

If you've unlinked a platform from one EA account and linked it to another,...

Hey folks,

If you had progress on two separate EA accounts, that cannot be merged or transferred to another EA account.

Cross Progression allows you to access the content on a single EA account with the platforms connected to that EA account, and cannot be used to transfer progress to a different EA account entirely.

If you've unlinked a platform from one EA account and linked it to another, you will be able to access the content on that newer EA account with any linked platforms, but those will not bring any content from the original EA account.

If you lost progress due to the unlink and were wanting that to be restored, you'll need to ...

Hey @dpasomnk,

To clarify, if you had progress on separate EA accounts, this was never able to be merged even before October 26th. This is not what's changing with Cross Progression.

Progress is stored on the EA account level, not individual platforms like Steam, Xbox, PlayStation, Switch, etc.

Cross Progression is allowing you to access the content on an EA account with any platform connected to that same account, not bring over progress from a different EA account.

If you had ...